to support our project management team in the execution and coordination of projects. The ideal candidate is tech-savvy, detail-oriented, and has excellent communication skills. This role requires experience with
Google Workspace (Drive, Calendar, Sheets, etc.)
,
ServiceTitan
, and a general understanding of
plumbing systems
. The Project Manager Assistant will help ensure projects run smoothly, timelines are met, and clients are kept informed professionally and courteously.
Key Responsibilities
Administrative Support:
Assist the project manager with scheduling, documentation, and client communications.
Draft, send, and respond to texts, emails, and phone calls professionally and promptly.
Maintain organized digital and physical project files for easy team access.
Technical Support:
Read and interpret blueprints, schematics, and other technical documents relevant to plumbing and mechanical systems.
Attend and participate in site visits to gather data and report on progress.
Collaborate with technicians and subcontractors to align work with project plans.
Project Coordination:
Monitor and update project timelines using Google Calendar and/or project tracking tools.
Communicate project milestones, deadlines, and updates to internal teams and clients.
Ensure all project documentation is complete, current, and properly stored.
Technology Use:
Use Google Drive, Docs, Sheets, and other Google tools for documentation, tracking, and sharing.
Operate ServiceTitan software to manage job information, customer communication, scheduling, and reporting.
Required Qualifications
Proven experience in an administrative, coordination, or assistant role (preferably in construction, plumbing, or home services).
Proficiency with
Google Workspace
: Drive, Calendar, Sheets, Docs, etc.
Experience using
ServiceTitan
or a similar field service management platform.
Ability to read and interpret
blueprints, schematics
, and technical documentation.
Excellent written and verbal communication skills.
Highly organized with strong attention to detail.
Comfortable with multi-tasking and working under tight deadlines.
Friendly and professional demeanor when interacting with clients and team members.
Preferred Qualifications
Background or experience in
plumbing
or a similar trade.
Knowledge of basic project management methodologies.
Previous field experience or exposure to construction or job site environments.
Work Environment
Hybrid between office and field (site visits may be required).
Must have access to a reliable vehicle and a valid driver's license (if travel is necessary).
Must be available during regular business hours and respond promptly to communications.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 30 - 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
License/Certification:
Driver's License (Required)
Ability to Commute:
Santa Clara, CA 95054 (Required)
Willingness to travel:
75% (Required)
Work Location: In person
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