Job Description

Neptuno, the leading telecommunications Company in PR is looking for a dynamic

Project Coordinator

to assist in the process of plan and coordination activities of designated projects. This position will work under the direction of the Service Director to ensure that goals and objectives of projects are accomplished.

Qualifications:

Bachelor's or Associate degree Experience: 2 to 3 years related experience and/or training

Essential Duties and Responsibilities

Assist in the coordination of daily routes Daily order process, validation of new service tickets or order tickets Coordinate installations for clients and work all the permissions or any other documentation needed or requested Coordinate project activities with regulatory or governmental agencies Follow up with the appropriate departments to initiate, complete or proceed with the next steps of the project Ensure team members have the supplies and resources they need to complete their assigned tasks on time Document delivered circuits Inventory Log and daily review of equipment status Equipment request when needed Follow up customer's incidental tickets Monitoring the daily progress of tasks assigned Providing detailed updates to Service Director Close service tickets

Core competencies:

Customer Service oriented Strong communication and active listening skills Capable of manage a large amount of incoming calls Ability to multi-task, prioritize and manage multiple deliverables. Willingness to work hard and take direction Action-oriented and willing to collaborate and be a team player Good planning, organization and time management skills Must be fully bilingual (Spanish and English) Proficient in Excel and Word Processing Software is a must Exceptional interpersonal, oral and written communication skills
Neptuno is an Equal Employment Opportunity Employer

Job Type: Full-time

Pay: $24,960.00 - $25,480.00 per year

Benefits:

401(k) 401(k) matching Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan
Work Location: In person