Job Description

Individuals who are eligible for a Training and Development Assignment may also be considered for this position.



The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real- time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 3243. CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application.

This advertisement is for Program Technician I positions located in Sacramento County. Please indicate the position number on your application: 061-016-9927-XXX.



Main communication for this position will be through email. Please ensure you have a valid email address on your application.

Are you ready to take your administrative and technical skills to the next level? Join our dynamic team as a Program Technician at the California Department of Corrections and Rehabilitation's Division of Adult Parole Operations (DAPO), where you play a vital role in our mission to support law enforcement agencies across the state and nationwide. If you have a passion for justice, excellent attention to detail, and enjoy working in fast-paced environment, this opportunity is perfect for you!

As a Program Technician, you will be the bridge between law enforcement officers, and state and national databases, ensuring accurate and efficient processing of warrants.

You'll be responsible for:

1. Critical Support for Law Enforcement: Your role as a Program Technician is pivotal in the criminal justice system. By meticulously entering and managing warrant information, you'll provide law enforcement officers with the vital information they need to apprehend suspects and maintain public safety. Your work will directly impact the success of investigations and contribute to the swift administration of justice.

2. Collaborative Call-Center Environment: Join a supportive team of dedicated professionals who work together to provide critical assistance to law enforcement officers. You'll have the opportunity to collaborate, share knowledge, and grow in a stimulating environment.

3. Warrant Creation and Database Management: By leveraging your exceptional attention to detail, you'll create and enter warrants in the state and national databases, ensuring accuracy, and adherence to legal protocols. Your work will directly contribute to law enforcement efforts, helping to maintain public safety.

4. National Collaboration: Work closely with law enforcement entities across the nation to facilitate extraditions. Your communication skills will be essential as you coordinate and assist in the seamless transfer of individuals between jurisdictions, helping to bring justice to those who have committed crimes.

5. Professional Growth Opportunities: We believe in investing in our employees' development. As a Program Technician, you'll have access to ongoing training and professional growth opportunities. You'll continuously expand your knowledge of law enforcement processes and database management, paving the way for a fulfilling career path.

Join our team and make a difference in law enforcement operations across the state and beyond. Apply now to become a Program Technician at DAPO and help us strengthen public safety through your valuable contributions.

You will find additional information about the job in the

Duty Statement

.


Working Conditions


This position is located in Sacramento County.



After training, the following shifts may be assigned according to unit need:



1st Watch: 11:00pm - 7:00am

2nd Watch: 7:00am - 3:00pm

3rd Watch: 3:00pm - 11:00pm




Minimum Requirements


You will find the Minimum Requirements in the Class Specification.PROGRAM TECHNICIAN

Additional Documents


Job Application Package Checklist Duty Statement

Position Details

Job Code #:

JC-499976

Position #(s):

061-016-9927-XXX

Working Title:

PROGRAM TECHNICIAN

Classification:

PROGRAM TECHNICIAN
$3,316.00 - $4,456.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

In Office

Job Type:

Permanent, Full Time
Department Information


Vision
We enhance public safety and promote successful community reintegration through
education, treatment and active participation in rehabilitative and restorative justice
programs.

Mission
To facilitate the successful reintegration of the individuals in our care back to their
communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

Commitment to California Model
CDCR and CCHCS are proud to partner on the California Model which will transform the correctional landscape for our employees and the incarcerated. The California Model is a systemwide change that leverages national and international best practices to address longstanding challenges related to incarceration and institution working conditions, creating a safe, professional, and satisfying workplace for staff as well as rehabilitation for the incarcerated. Additionally, the California Model improves success of the decarcerated through robust re-entry efforts back into to the community.

Division of Adult Parole Operations
DAPO HQ - Warrant Unit



Special Requirements


Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at
NACES | National Association of Credential Evaluation Services.


Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to http://www.e-verify.gov/.

This advertisement may be used for other vacancies that occur during the life of this recruitment.




Application Instructions


Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


Final Filing Date: 12/26/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).




Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:



Department of Corrections & Rehabilitation
CDCR Hiring Support - Drop-off
Attn: CDCR Hiring Support
9825 Goethe Rd, Application Drop Box
(Drop off not available on weekends and holidays)
Sacramento, CA 95827

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:



Department of Corrections & Rehabilitation
CDCR Hiring Support - Postal
CDCR Hiring Support
P.O. Box 942883
Sacramento, CA 94283-0001
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:


Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Examination/Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications


In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

The Program Technician performs several duties specifically clerical and data entry of a technical nature requiring some experience in this critical environment. The Warrant Unit assists law enforcement, allied agencies, and divisional personnel responding to requests for custody detention of ex-felons.

Benefits


Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.

Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.



Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system- principles.aspx.



Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State- Civil-Service-Employee-Benefits-Summary.aspx.



This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.



Contact Information


The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Marlowe Gaters

(279) 223-1663

marlowe.gaters@cdcr.ca.gov


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Office of Civil Rights

(916) 255-0458

M_CivilRights@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Statement of Qualifications


Please submit a SOQ, limited to one page, single spaced, Arial 12 Font, 1" margins, indicating your name at the top, and number and list the question with the response below it.



1) Please describe and explain your experience with data entry and clerical duties.

Examination Information


To obtain list eligibility for the Program Technician, before applying for the position, you should first take and pass the examination here CalCareers.

Equal Opportunity Employer


The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.