Job Description

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Program Supervisor I

Company: CareLink Community Support Services

For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the support that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.

Location: Folcroft, PA 19032 (Charmont Program)

Salary: starting at $40,000 annually

Job Type: Full-time/ Part-time

Available Shift:

1st Shift Monday through Friday (37.5 hours a week)

Benefits:

• Medical, Dental, and Vision insurance
• Paid time off
• Holiday pay
• Bereavement leave
• 403 (b) retirement plan
• Long term disability
• Employee assistance program
• Basic life insurance and basic AD&D coverage at no cost to employees
• Voluntary, employee paid benefit plans: Short term disability and Supplemental life insurance and AD&D
• Referral program
• Tuition reimbursement

:

The Program Supervisor is responsible for the daily operation of a CareLink program as well as the implementation of the agency mission, values and goals. Individuals working in this capacity are accountable for staff supervision, implementing quality rehabilitative programming and insuring the health and welfare of clients. Program Supervisors are part of the Management Team and work closely with CareLink administration to implement agency policies, procedures, and standards of care. Bachelor\'s Degree and supervisory experience required; C.P.R.P. preferred.

This position is responsible for supporting community integration. The goal of this position is to promote the pursuit of independence for all individuals participating in service. The essential functions are established based upon the agency mission, values, and goals.

Qualifications:

• Minimum of Bachelor\'s degree from an accredited institution in human services field or health and services field required or related field work; C.P.R.P preferred.
• Minimum two years\' experience working in mental health required.
• Minimum one year supervisory experience required.
• Knowledge of psychotropic medications, their uses and side effects required.
• Comprehensive knowledge of methods of psychiatric rehabilitation required.
• Ability to make sound judgment\'s regarding the health and welfare of clients required.
• Ability to work as a leader and provide training and supervision to staff required.
• Strong written and verbal communication skills required.
• Motivation, interest and ability to work empathetically with people who have disabilities (mental illness, physical, emotional, cognitive, etc.) required.
• Ability to work independently and effectively handle multiple assignments required.
• Valid driver\'s license required and willingness and ability to drive agency vehicle required.
• Ability to handle and maintain confidential information.

Essential Functions:

• Plan the daily operation of the program.
• Report all relevant problems and changes to the appropriate CareLink administrative personnel.
• Assist staff in the planning, coordination, implementation of the day, evening, and/or weekend social and recreational activities for clients.
• Oversee referrals to the program.
• Coordinate and develop individual service plans designed to improve the social and self-care skills of clients.
• Monitor consumer medications.
• Oversee participant\'s special medication needs.
• Oversee menu planning and food ordering on a weekly basis.
• Ensure coverage for each shift.
• Work additional shifts when needed to assure proper coverage.
• Participate in the daily milieu of the program.
• Demonstrate respect for consumers, families, staff and agency principles.
• Assist staff in their duties when needed.
• Design and implement services to meet consumer needs.
• Transports clients as necessary/appropriate.
• Appropriately supervise all staff, students and volunteers.
• Provide leadership, example instructions, suggestions, and discipline as appropriate.
• Monitor client charts on a continual basis to insure that all treatment plans, progress notes and other materials are current.
• Provide a thorough and timely orientation to each new employee in the program.
• Prepare staff assignments.
• Participate in the development and training of employees to improve their work quality and job knowledge.
• Assess, teach and supervise staff on an on-going basis regarding their work on individual service plans.
• Prepare and administer staff introductory and annual performance evaluations accurately, fairly and on time.
• Conduct staff meetings on a regular basis.
• Ensure that program/site is in full compliance with all applicable regulations and standards.
• Insure that program site is well maintained.
• Monitor program expenditures according to budget.
• Process all necessary paperwork related to client\'s program status, including admission and discharge information.
• Monitor and sign-off on all incident reports as needed.
• Insure that all staff documentation is completed accurately and on time.
• Handle liaison responsibilities with appropriate entities.
• Participate in on-call rotation.
• Submit all administrative paperwork on time as required.
• Respond appropriately to emergency situations.
• Perform job within framework of agency policies and procedures, program requirements and professional standards.
• Contribute to Continuous Quality Improvement meetings.
• Contribute to agency training schedule.
• Receive and participate in supervision on an on-going basis.
• Demonstrate the ability to take direction.
• Attend and participate in agency events.
• Participate in achievement of agency goals, objectives and mission through psychosocial rehabilitation values and processes.
• Participate actively in quality improvement efforts, including an emphasis upon consumer and family satisfaction.
• Prepare monthly billing reports.
• Maintain positive leadership role.
• Maintain professional demeanor.
• Display motivation, interest and initiative in working creatively with people with mental illness.
• Design and modify services to meet the needs of all consumers.
• Demonstrate the ability to make sound judgements regarding staff and clients.
• Demonstrate knowledge of basic principles and methods of rehabilitation.
• Follow expected dress code.
• Cooperate with other staff and work as part of a team.
• Exhibit positive attitude toward staff, guests, position and agency.
• Coordinate staff time-off, scheduling, hiring, and time-reporting with Business and Human Resources Departments.
• Monitor program expenses.
• Follow instructions accurately and thoroughly.
• Complete assigned tasks within expected and designated time frames.
• Perform job in a safe manner.
• Reports/addresses safety concerns in a timely manner.

PM21

PI212045623

CareLink Community Support Services