Job Description

Posting Details



Interviews are anticipated to be conducted within two weeks of closing date.



This job posting may be used to fill multiple vacancies.



Our Vision



Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.



Our Mission



We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.



Our Goals



Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.



Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.



Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.



Build the best team in state government by supporting employees' continuous growth and wellness.



Why does the job exist?

The Program Manager will:

Provide general subject matter expertise to assigned behavioral health programs;



Provide support and oversight to assigned programs which includes but is not limited to reviewing, processing and approving applications; writing and technical reports; providing technical assistance to providers; conducting site visits to evaluate program performance; ensuring implementation of program goals and outcomes; ensuring adherence to state and federal statues and guidelines; ensuring safety and service delivery; monitoring financial and budgetary needs, creating and developing scopes of work;



Support monthly/quarterly Learning Communities and/or other training;



Attend division wide meeting, team meetings, and Program Coordinator Meetings with BHSD finance staff. Collaborate with other departments, providers, and constituents as needed to support best practices.



How does it get done?

The Program Manager is responsible for:

Ensuring best practice concepts and the use of evidence-based practices in service delivery;



Evaluating provider and consumer needs regarding specialized behavioral health standards, quality improvement processes, and work force issues;



Providing ongoing support and technical assistance to internal and external stakeholders;



Utilizing work experience, professional knowledge and critical thinking skills in the coordination of existing behavioral health services and programs;



Working towards improving upon and developing services to address the needs of New Mexicans;



Supporting team efforts to prepare Requests for Applications (RFAs), and/or other funding requests or activities related to assigned program(s). Develop scopes of work for successful provider applicants to ensure deliverables are met according to RFA guidelines;



Monitoring program activities and correct deficiencies when applicable. Update operating manuals and policies as needed.



Who are the customers?



Health Care Authority (HCA) and associated divisions;



Consumers and Constituents of behavioral health services;



Providers and Agencies.



Ideal Candidate



Health Care Authority (HCA) and associated divisions;



Consumers and Constituents of behavioral health services;



Providers and Agencies.



Minimum Qualification



Bachelor's Degree in a relevant field of study from an accredited college or university and two (2) years of professional level experience with a tactical impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.

Employment Requirements



Must possess and maintain a valid Driver's License.

Working Conditions



Office setting, exposure to Visual Display terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting. Must be able to lift 25lbs. Some travel required.

Supplemental Information



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Agency Contact Information:

Erica N. Trujillo, Email



For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.



Bargaining Unit Position



This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.