Job Description

Position Title: Program Manager, FDC - Integration & Expansion

Base Salary:

$105,000 to $155,000 annually DOE

Benefits:

Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

Our Company Values:

Genuinely Caring:

We treat customers and colleagues like neighbors, with empathy and full attention.

Empowering You:

We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.

Innovation and Improvement:

We constantly seek ways to improve how we serve customers and each other.

Earning Your Trust:

We build trust through clear, honest, human communication.

Job Summary

The Program Manager, Fiber Design & Construction (FDC) - Integration & Expansion role serves as a central operational leader driving market expansion, M&A readiness, integration, and post-transaction stabilization for Ziply Fiber's growth initiatives. This PMO leader will work at the intersection of network engineering, finance, legal, regulatory, construction, product, and executive leadership to ensure that Ziply can expand rapidly and sustainably--while meeting the increased governance expectations that come with evolving ownership structures. This is a hands-on PMO role requiring strong business acumen, comfort with ambiguity, structured thinking, and the ability to orchestrate complex, multi-functional workstreams under tight timelines.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Northwest Fiber Co Enablement & Post-Transaction Integration

Lead the operational & financial transition work required as Ziply moves into its new holding company structure, ensuring reporting, controls and governance expectations are established and stable. Coordinate cross-functional alignment across FDC, Legal, Finance and Regulatory to support entity changes, compliance obligations and updated operating requirements. Drive integration & stabilization including systems alignment, workflow adjustments & governance standards. Maintain clear visibility into risks tied to the transition, execute mitigation plans & provide structured updates. Support updates to contracts, permits & 3rd party agreements needed to operate under the new entity framework.

Adjacent Market Expansion

Drive the heavy internal coordination required to evaluate expansion viability across engineering, construction, permitting, finance, product, regulatory and operations. Lead detailed market assessments including density modeling, cost-to-build projections, competitive analysis, regulatory constraints, and infrastructure readiness. Manage a structured go/no-go framework ensuring all functional inputs are captured, risks surfaced, and decisions are grounded in data-driven analysis. Partner closely with engineering and construction to validate feasibility, resource availability and timeline implications for each expansion scenario.

M&A Identification & Deployment

Support evaluation of potential acquisition opportunities through subscriber metrics, market penetration, infrastructure viability and operational considerations. Participate in due diligence activities including engineering assessments, permitting reviews and operational readiness checks. Lead integration planning before and after close ensuring functional alignment on timelines, milestones, and execution plans.

Product & Service Strategy Alignment

Provide product requirements ensuring offerings match infrastructure & customer needs. Partner with internal & external industry experts to identify improvements or adaptations needed to support expansion and integration goals.

Other Duties

Performs other duties as required to support the business and evolving organization

.

Required Qualifications:

Bachelor's Degree in Engineering, Telecommunications, Project Management, Business Administration, or a related field. Minimum of five (5) to seven (7) years of experience in telecom, program management, M&A integration, or strategic operations. Experience supporting organizational transitions including integration, financial tracking changes and governance updates. Strong understanding of the fiber build lifecycle, permitting dependencies and operational readiness. Ability to evaluate new markets through density modeling, cost-to-build analysis, competitive assessment, and regulatory considerations. Demonstrated success coordinating complex cross-functional workstreams and driving alignment across engineering, construction, finance, legal, regulatory and product teams. Skilled in program reporting, KPI tracking, risk assessment and building clear executive-level summaries. Effective communicator able to simplify complex information and influence diverse technical and business stakeholders. Highly organized with strong attention to detail and the ability to manage competing priorities in fast-moving environments. Proficient with Microsoft Office, Smartsheet and program tracking tools.

Preferred Qualifications:

Master's Degree in Engineering, Telecommunications, Business Administration, or a related field. Familiarity with GIS, financial modeling inputs or engineering systems.

Knowledge, Skills, and Abilities:

Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. Ability to multi-task and collaborate effectively with other personnel to meet deadlines. Strong verbal and written communication, attention to detail, and organizational skills. Ability to work within critical deadlines. Ability to adjust to rapidly changing priorities and schedules. Ability to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.