Job Description

Overview:

The Service Line Program Manager 1 (non-RN) is responsible for managing, coordinating and participating in a variety of administrative and/or clinical activities related to programs within a service line.

What you can expect:

Collaborate with St. Luke's research teams and internal/external partners to translate strategic goals into actionable plans. Oversee key research workflows including study start-up, performance review, and closeout to ensure operational excellence. Facilitate cross-functional coordination and lead meetings to drive alignment and support research initiatives. Identify inefficiencies in research operations and implement streamlined processes for continuous improvement.

Duties/Responsibilities:

Assess, plans, coordinates, implements, and evaluates the patient care system for service line. Administers and coordinates operational activities of assigned programs. Plans, develops and implements goals and objectives of assigned programs in conjunction with appropriate leadership. Oversees the efficient operation and cost-effectiveness of programs. Maintains strong and significant stakeholder relationships and a high level of visibility for service line. Assists in the development, implementation, direction, and coordination of policies and programs consistent with company philosophy and objectives. Coaches and supports staff to serve the service line's population. Participates in establishing and maintaining communication between ancillary departments and physicians, nursing personnel and other health care professions regarding programs. Plans and conducts meetings to ensure compliance with established practices and keeps employees abreast of current standards. Completes and maintains records, reports, and documents program and/or unit activities. Performs other duties and responsibilities as assigned.

Minimum Qualifications:

Education: Associates degree Experience: 2 years of experience Licenses/Certifications: None



What's in it for you:

At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.* Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.