Job Description

Position Summary:

The Client Care Coordinator ensures the highest quality of care by managing client services, coordinating care plans, and maintaining communication between clients, caregivers, families, and healthcare professionals.

Key Responsibilities:

Conduct client assessments and develop individualized care plans. Coordinate caregiver assignments to match client needs and preferences. Monitor service delivery to ensure compliance with company policies and state regulations. Communicate regularly with clients, families, and care teams to address concerns and ensure satisfaction. Maintain accurate client records and documentation in accordance with HIPAA guidelines. Assist with caregiver training, scheduling, and performance evaluations. Collaborate with healthcare professionals and community partners to support client care continuity. Participate in quality assurance reviews and contribute to service improvement initiatives.

Qualifications:

Associate or Bachelor's degree in healthcare, social work, or related field preferred. Minimum 2 years of experience in home care, healthcare coordination, or case management. Strong organizational, communication, and problem-solving skills. Proficiency in Microsoft Office and care management software. Knowledge of state home care regulations and HIPAA compliance.

Core Competencies:

Compassion and professionalism Attention to detail Team collaboration Client advocacy Ethical decision-making

Work Schedule:

Full-time; Mondays-Fridays.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Expected hours: 40 per week

People with a criminal record are encouraged to apply

Education:

Bachelor's (Preferred)
Experience:

Home Health Care program coordinator: 2 years (Preferred)
Work Location: In person