Job Description

Overview:

The Student Support Services (SSS) Coordinator will plan and coordinate the day-to-day goals and objectives from the grant, administer the budget and operational activities, and provide leadership to the SSS staff. The Coordinator will also help align grant opportunities with the University's long-term mission and goals.

The SSS Coordinator will have strong communication skills and be able to work on their own with little direction. They will be a strategic thinker and excel in organization. They will also have knowledge and experience to run a grant from start to finish and possibly write other grant proposals.
Responsibilities:
Develops, administers and implements program features that include the selection of TRIO eligible students, cohort class and workshop creation and presentations, academic advisement, tutorial operation, retention activities, and transfer of participants to a 4-year institution of higher learning. Assures appropriate utilization of grant funds using detailed fiscal accounting/line-item budget principles/tracking expenditures in Banner and Argos. + Maintains accounting records for all expenditures ensuring that guidelines outlined in federal TRIO program regulations, EDGAR, OMB A-21 circular, and USU policy are strictly followed.
Develops and implements procedures for the preparation and timely submission of the federal annual performance report to the United Stated Department of Education. + Coordinates data compilation and entry into the program's database to maintain compliance with grant requirements and guidelines.
Provides communication between the grant program and the Associate Vice President, the USU Blanding administrative team, faculty and staff. Coordinates with other campus support programs to eliminate duplication of services and ensure that grant resources are being used efficiently. Screens and selects qualified personnel for the various program activities following guidelines by the USU Human Resource Office. + Coordinates and schedules training opportunities for staff members on federal legislation and regulations related to the grant program, as well as specific items relating to employment at USU Blanding.
Coordinates data compilation in the Banner Student Information System/data entry into the Blumen database software application in accordance with federal guidelines. Serves as a liaison between the program and appropriate local, state and national agencies and organizations. Teach the 1-credit USU 1040 - Learning for College Success SSS Cohort Class each fall semester including financial and economic literacy education. Teach the 1-credit USU 3400 - Career Launch SSS Cohort Class each spring semester.

Disclaimer

This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.
Qualifications:

Minimum Qualifications:

Bachelor's degree in related field plus two years of relevant work experience; or a master's degree in a related field; or an equivalent combination of educaiton plus experience is required.

Preferred Qualifications:

Master's degree in educational administration, educational psychology, or closely related field or an alternative of equivalent experience. Specialized training and/or coursework consistently received over a five-year time period related to implementing best practices and strategies that increase retention, graduation and transfer rates. Experience in Designing, Managing or Implementing SSS or similar project, such as: + Five years successful experience administering an SSS or similar project.
+ Five years successful experience designing and implementing a college level program for development of basic skills in reading, writing, study skills or math.
+ Five years successful experience in meeting educational needs of low-income, first-generation college students.
+ Five years successful experience with budget preparation and fiscal management.
+ Five years successful experience in project management including federal regulations, personnel, program design and implementation, report performance, and evaluation.
Three years successful experience in academic advising/counseling or similar capacity. Knowledge in current financial aid resources, polices, and regulation.

Fundamental Abilities

Within the scope and complexity of each position's responsibilities, each incumbent is expected to possess and demonstrate the following abilities:Communicating: Communicates effectively both verbally and in writing. Problem solving: Analyzes information and evaluates results to select the best solution and solve problems. Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action. Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems. Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers. Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt. Service Orientation: Actively seeks opportunities to help others. Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated.

Core Characteristics

As representatives of Utah State University and primary contributors to its mission, all employees are expected to demonstrate the following characteristics:Take initiative. Maintain confidentiality. Be accountable. Behave ethically. Be honest and trustworthy. Demonstrate a strong work ethic. Be inquisitive. Be detail oriented. Be self-motivated. Efficiently manage multiple tasks. Be a team player. Be committed to improving USU.

Required Documents:

Along with the online application, please attach:Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV" Cover letter to be typed/pasted at the end of your application

Document size may not exceed 10 MB.
Advertised Salary: Commensurate with experience and education, plus excellent benefits. ADA:

Employees typically work in an office environment and are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. However, in certain instances employees may work outdoors and may not be protected from weather conditions. Employees could be exposed to hazardous chemicals. Employees nearly continuously sit and often use repetitive hand motion (such as typing). Bending and stooping is occasionally required. Employees nearly continuously listen, hear, and talk.
University Highlights:

Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.updated 09/2025

Notice of Non-discrimination:

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU's non-discrimination policies:

Matthew Pinner

Executive Director
Civil Rights & Title IX Office
matthew.pinner@usu.edu
435-797-1266 | Old Main Rm. 401D
1475 Old Main Hill, Logan, UT 84322

Cody Carmichael

Title IX Coordinator
cody.carmichael@usu.edu
435-797-1266 | Old Main Rm. 402D
1475 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education
Denver Regional Office
303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education
Office of Assistant Secretary for Civil Rights
800-421-3481 | OCR@ed.gov* updated 10/2025