Job Description

Program Coordinator

Salary:

$60,000/year

Benefits:

Full benefits package including health coverage, commuter benefits, and retirement benefits

Job Type:

Full-time

Location:

Baltimore, MD

About Phase 3 Training Corporation

Phase 3 Training Corporation equips underserved individuals--especially opportunity youth and returning citizens--with the skills, support, and pathways needed to enter and thrive in high-demand careers such as construction, electrical, alternative energy, and advanced manufacturing. Through hands-on training, industry-recognized credentials, and holistic wraparound services, we build economic mobility and community wealth.

Position Summary

Phase 3 Training Corporation seeks a highly organized Program Coordinator to support workforce programming across our Baltimore and Washington, D.C. offices. This role is central to day-to-day program execution and office operations, including training logistics, participant support coordination, documentation/compliance (including SNAP E&T), and outreach. The Program Coordinator works closely with program, student support, and operations staff to ensure participants receive high-quality services and that program records are accurate, timely, and audit-ready.

Key Responsibilities

Program Administration & Compliance

Coordinate participant intake, enrollment, and case file setup. Maintain accurate digital and physical records; ensure documentation meets funder/state requirements (including SNAP E&T, WIOA, TANF, ect.). Track attendance, participation hours, credential progress, supportive services, and outcomes. Prepare routine reports and assist with monitoring/audits. Manage program calendars, deadlines, and internal reporting checklists.

Training & Programming Logistics

Support planning and delivery of trainings, orientations, workshops, and employer events. Manage logistics: space setup, materials prep, rosters, sign-ins, and follow-up communication. Coordinate schedules with instructors, partners, and participants.

Student Support Coordination

Support participant communication, reminders, and re-engagement. Coordinate referrals and follow-ups tied to wraparound supports (transportation, stipends, career services, etc.). Maintain participant-facing trackers and assist staff with service documentation.

Office Operations & Outreach Support

Provide administrative support to both offices (supplies, filing, vendor coordination, meeting support). Assist outreach/recruitment efforts: event coordination, RSVP tracking, partner scheduling, and pipeline updates. Serve as a welcoming first point of contact for participants and partners.
Required Qualifications

2+ years of coordination, administrative, or program operations experience. Strong comfort with documentation-heavy environments and compliance tracking. Excellent organizational and time-management skills; able to manage multiple priorities. Proficiency with Google Workspace or MS Office; strong spreadsheet skills required. Clear communication and strong customer service orientation. Ability to travel between Baltimore, D.C., and Philadelphia sites as needed.
Preferred Qualifications

Experience with workforce or human-services programs (SNAP E&T, WIOA, TANF, YouthBuild, etc.). Familiarity with audits/monitoring prep and funder reporting. Experience working with opportunity youth or adult learners.
Work Schedule

Full-time, primarily weekday hours. Occasional evenings/weekends for events or outreach.
Equal Opportunity Employer

Phase 3 Training Corporation is an Equal Opportunity Employer. We value a diverse workforce and encourage applicants of all backgrounds to apply.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person