Job Description

Position Summary:

The Program Assistant, Temporary supports the mission of KLF by working under the general supervision of the Program Operations Manager to assist with KLF hunger-relief program operations.

This position will run through hire until January 15, 2026.

Essential Functions:

Main duties will include (but are not limited to):

Assisting in the Call Center by scheduling appointments and addressing client questions and concerns Packing daily food orders, checking-in scheduled households, and loading vehicles Preparing orders for caseworkers and other social service professionals Working directly with clients to determine food needs and prepare food orders. Assisting with home deliveries as needed Abiding by the KLF standard food order as well as food safety protocols Maintaining composure and professionalism when dealing with clients Some nights and weekends may be required. Supports other pantries and KLF programs as necessary. Frequently works in an environment that has extreme conditions

.

Non-Essential Functions:

May perform additional duties, as assigned.

Universal Competencies:

Mission, Service, and Urgency Integrity, Stewardship, and Accountability Respect: Inclusion, diversity, and equity Collaboration and teamwork Communication Organizational improvement and professional development Dependability and flexibility

Minimum Requirements:

High school diploma or GED or equivalent work experience. One (1) to three (3) years' experience working with volunteers and/or in community outreach.

General Knowledge:

Excellent customer service, interpersonal, and relationship-building skills. Ability to think creatively and show initiative to solve problems, both specifically and systemically. Demonstrated ability to maintain confidentiality and exercise good judgment. Demonstrates a sense of urgency, prioritizes well, shows energy, responds to opportunities, instills urgency in others, and meets deadlines. Demonstrated experience with and ability to learn various computer applications. Dedication to alleviating food insecurity in our community in a dignified manner.

Preferred Requirements:

Associate degree in a human services field, or equivalent. Ability to speak and understand languages in addition to English. Understanding of safe food handling procedures.

Physical Requirements:

Frequently required to use hands and fingers to handle, feel, or operate equipment and reach with hands and arms. Frequently required to lift, move, carry, pull and push files/objects up to 50 pounds while sitting, standing, climbing, or walking. Required to regularly speak clearly and hear. Required to regularly stand and walk. Specific vision abilities required include close vision and the ability to adjust focus. Occasionally in the general office environment, lighting and temperature are adequate. Noise level is usually moderate/conversational. Exposed to temperature conditions common at the time. Frequently exposed to outdoor climate and warehouse conditions.

Work Contacts

Regularly demonstrates superior teamwork skills.
This job description is an example of the general requirements of the position and is not intended to be exhaustive or all-inclusive.

Job Types: Full-time, Temporary

Pay: $17.00 - $18.00 per hour

Work Location: In person