Job Description

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia\xe2\x80\x99s public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities and hospital services.



The main office for DBHDD is located in downtown Atlanta.



Job Title: Program Assistant


Pay Grade: D


Job Summary:


Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.


Primary Duties and Responsibilities:

• This position is primarily responsible for regional customer service and to support the waiver process.
• Provides general clerical support to an office, to include such tasks as data entry/maintenance, copying/distributing documents and materials, maintaining record\xe2\x80\x90keeping and filing systems, etc.
• Provides clerical support within assigned functional area (i.e. review of applications, processing consumer documents, etc.).
• Provides clerical support such as typing, filing, and sorting mail.
• Provide education, instruction, data, and assistance to parents, consumers, and providers on various social service issues such as available services, benefits, resources, etc.
• Uses independent judgment and initiative to perform administrative, clerical and secretarial duties in support of I/DD programs or group of employees.

8:00 a.m. \xe2\x80\x93 5:00 p.m. Monday through Friday


Qualifications:
High School diploma or GED and two years of general office or administrative experience.


Preferred Qualifications:

• Four years of experience as a receptionist
• Excellent customer service skills
• Excellent skills managing confidential files
• Ability to communicate and write clearly in English
• Proficient with Microsoft Office

This position is located at the DBHDD Region 1 Field Office in Cumming GA. DBHDD Region 1 serves individuals residing in the following counties: Banks, Bartow, Catoosa, Chattooga, Cherokee, Cobb, Dade, Dawson, Douglas, Fannin, Floyd, Forsyth, Franklin, Gilmer, Gordan, Habersham, Hall, Haralson, Hart, Lumpkin, Murray, Paulding, Pickens, Polk, Rabun, Stephens, Towns, Union, Walker, White, Whitfield


Benefits


In addition to a competitive salary & benefits, GA Department of Behavioral Health and Developmental Disabilities is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation and sick leave. For more information, visit https://dbhdd.georgia.gov/benefits



Employment Requirements
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.


The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening
• TB Evaluation
• Annual Influenza*

• Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.



This position is subject to close at any time once a satisfactory applicant pool has been identified.


When applying for this position, you will be asked if you meet the minimum qualifications for this position as stated below and may possibly be presented with additional questions to assess preferred qualifications. Preference will be given to applicants who meet one or more of the preferred qualifications and have demonstrated relevant experience clearly indicated in their work history.


FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.
High school diploma or GED AND Two years of general office or administrative experience.