Job Description

The Program Assistant is expected to work 20 hours each week in the Project Warm office for this part-time position. Specific work days and hours can be negotiated, but will fall primarily or entirely within M-F, 8:30am - 4:30pm. Occasional nights and weekends may be required when assisting with workshops and other after-hours events.

Responsibilities include, but are not limited to:

1. General Office Support

? Fielding calls on the office landline as they come in, and maintaining the shared call log by entering info in a timely manner. All staff members assist with phones during office hours.

? Assisting with the annual Blitz seasonal window weatherization event in the fall.

2. Administration of First-Line Weatherization:

? Proficiency with Google Suite (Sheets/Docs/Mail) is required

? Sending out applications to approved First Line clients via email or snail mail.

? Reaching out to FL clients to ask if they need assistance with the application; resending applications if/as needed.

? Processing applications as they come in; checking on pending applications periodically through phone, email, and snail mail.

? Maintaining program data in Google spreadsheets in a timely manner so that other staff can reliably reference that information, and to support quarterly reports to funders.

? Communicating with clients over the phone. This is a major component of First Line Administration, requiring clear, consistent, and precise verbal communication.

? Scheduling assessments and work appointments each week for the following week. ? Recruiting and helping on-board volunteers for First Line Weatherization throughout the year by collaborating with the RSVP program.

? Planning and scheduling weatherization workshops with partners throughout the community.

? Assisting the Outreach Coordinator to host/manage events related to First Line service.

? Performing/coordinating a variety of marketing, communications, and fundraising activities.

? Other duties as assigned

While the majority of duties for this position can be performed during the work week (M-F; 8:30am-4:30pm), some special events and other tasks may need to be done outside of those hours, with appropriate adjustments to the Program Assistant's schedule so that the total number of hours does not exceed 20 hours/week.

Pay Range/Benefits:

? $20/hr

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 20 per week

Work Location: In person