Job Description

Posting Details
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Institution The University of South Dakota
Working Title Program Assistant II - Financial Aid Loans
Posting Number CSA02520P
Department USD-Financial Aid
Physical Location of Position (City) Vermillion
Posting Text
Job summary
Coordinate student loan process, including counseling students and parents on its impact on financial aid.
Responsibilities include:

• Develop and maintain a broad and detailed understanding of all financial aid programs and services.
• Provide counseling to students and parents regarding all aspects of financial aid both in person and via telephone
• Advise and assist students in completing forms and understanding available sources of assistance.
• Ensure compliance with all applicable laws, regulations, policies and guidelines set forth by federal, state and institutional policies.
• Assist with all aspects of financial aid loan processing.
• Adjust awards and student budgets for changes in enrollment status or eligibility.
• Certify eligibility for Federal Direct, Plus and Graduate Plus loan programs.
• Handle confidential information with tact and discretion.

Skills:

• Ability to understand the needs of undergraduate and graduate students and parents in terms of financial aid issues.
• Excellent communication and organization skills and customer service orientation.
• Ability to interact with a diverse group of faculty, staff, students and parents and to develop strong working relationships with colleagues, staff, administrators and students.
• Flexibility with an evolving work environment.
• Ability to work well in a team environment.

Posting Date 10/31/2025
Closing Date
Open Until Filled No
First Consideration Date 11/07/2025
Advertised Salary starting rate is $22.98; based on experience and qualifications
Duration of the Term 12 months
If Other, describe duration
Appointment Percent 100
Work Hours
Generally Monday - Friday 8 a.m. to 5 p.m.
Typical Hours Worked Per Week
Appointment Type Regular
Scope of Search Internal
If internal, define scope of search Within USD
This position requires Other
If other, please indicate Overtime may be needed during peak processing.
Department Description and Cultural Expectations
The University of South Dakota Office of Financial Aid works with students and parents to explore the many resources available to help make your college education even more affordable.
The Office of Financial Aid subscribes to the principles set forth in the National Association of Student Financial Aid Administrators (NASFAA) Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals and the USD Financial Aid Code of Conduct.
USD embeds diversity and inclusiveness throughout every dimension and sector of the university. This inclusive excellence creates a welcoming community engaged in diversity. It provides an environment that prepares all students for living and working in a diverse society.
Equal Employment Opportunity Statement
USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin, or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.
Contact Information

Skills Required