Job Description

Overview

The Program Assistant in this position plays a key role in keeping the Department of Mental Health running smoothly. This role supports a wide range of administrative and operational functions across the department. The right candidate must be able to pivot quickly, handle a variety of tasks, and switch gears based on the needs of the moment. Responsibilities may include assisting staff and visitors, organizing materials, supporting onboarding activities, maintaining supplies and records, coordinating access or scheduling needs, and helping with day-to-day operational workflow. The ideal candidate is organized, flexible, detail-oriented, and enjoys being the person who helps keep everything moving.

Duties

Provide general administrative and front-office support Assist with onboarding and workspace preparation for new employees Coordinate building access requests, badges, and related communications Maintain supply inventory, prepare purchase requests, and track deliveries Support reception and visitor assistance at Entrance #1 as needed Prepare forms, routine communications, sign-in sheets, and other documents Maintain tracking logs, spreadsheets, and internal databases Assist with scheduling, meeting preparation, and departmental projects Support Administrative Operations with daily workflow and priorities

Skills

Strong organizational and multitasking skills Comfort working in fast-paced, variable environments Proficiency with Microsoft Office (Word, Outlook, Excel) Experience with reception, onboarding, or administrative support Professional communication skills and a customer-service mindset

Minimum Qualifications

Graduation from high school or possession of a high school equivalency diploma AND:

EITHER: (A) Completion of two years (60 standard credit hours) from a regionally accredited or New York State registered college or business or secretarial school;

OR: (B) Two years of full-time general office work experience which involved public contact and keyboarding;

OR: (C) An equivalent combination of training and experience as defined by the limits of (A) and (B) above. SPECIAL REQUIREMENT: Candidates must indicate keyboarding ability; i.e., courses in keyboarding or keyboarding work experience. In some positions, candidate may be required to possess a New York State Driver License at time of appointment and to maintain position.

Pay: $43,408.00 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance
Work Location: In person