Job Description

Job Summary

Responsible for planning, coordinating, and executing the implementation, customization, and optimization of the organization's Electronic Medical Record (EMR) system and related applications related to the 501As. Focuses on building infrastructure to improve revenue cycle workflows, streamline operational processes, and ensure full integration across clinical, administrative, and financial systems. Collaborates with clinical leaders, operational teams, IT, and vendors to design solutions that enhance data integrity, maximize reimbursement, and support efficient patient care delivery. Leverages data analytics to drive informed decision-making, identify trends, and monitor operational and financial performance.



Skills

1. Strategic and analytical thinking with ability to translate complex data into actionable solutions.

2. Proficiency with EMR and knowledge of revenue cycle systems (Cerner, eCW, Athena or similar).

3. Exceptional project management skills with attention to timelines, budgets, and deliverables.

4. Strong collaboration and communication abilities across clinical, operational, and technical teams.

5. Change management expertise with ability to guide teams through new system adoption.

6. Ability to mentor technical and non-technical Associates.

7. Detail-oriented with strong problem-solving skills and a commitment to continuous improvement.

8. Excellent interpersonal and communication skills with the ability to serve as a liaison between clinical providers, IT teams, quality departments, and operational leadership.

9. Strong analytical and problem-solving skills to evaluate workflow challenges, interpret clinical data, and support EHR optimization efforts.

10. Ability to lead or participate in interdisciplinary committees, focus groups, or quality improvement initiatives related to informatics and clinical operations.

11. Skilled in functional testing, system evaluation, and feedback collection to support EHR upgrades and enhancements.

12. Ability to maintain confidentiality, professionalism, and compliance with all applicable regulations and organizational standards.



Work Experience

Five years of progressive experience in healthcare IT, of which two years should be dedicated to EMR implementation, optimization, or system integration is required. Prior leadership or supervisory experience is preferred. Strong experience with EMR systems (Cerner, eCW, Athena or similar) is highly preferred.



License/Registration/Certification

Certified Professional in Healthcare Information and Management Systems (CPHIMS) or Certified Professional in Health Informatics (CPHI) is preferred.



Education and Training

Bachelor degree in Health Information Management, Healthcare Administration, Computer Science, or related field is required.

Location:

University Medical Center of El Paso UMCEPH Central Billing Office

Schedule:

Full Time, Days