Job Description

Job Title: Production Supervisor

Job Category: Admin

Department/Group: Restoration/Construction Division

Job Code/ Req#:Location: Main Office

Travel Required: No

Level/Salary Range: Based on experience

Position Type: Full time

HR Contact: Shelly Moore

Date Posted: 09/16/2025

Will Train Applicant(s): Yes

Posting Expires:External Posting URL: www.firstcallnc.com

Attn: Josh Moore

First Call Cleaning and Restoration, Inc

3205 N NC Hwy 62

Burlington NC, 27217

/Role and Responsibilities:

The Production Supervisor plays an important part of production, scheduling, fleet and equipment tracking along with support for our coordinators, project managers and field staff. The jobs duties include but are not limited to:

Scheduling and managing our production calendar Managing a team of technicans Entering job costing Utilizing Inventory Shield for equipment tracking Ordering supplies and restocking Reconciling fuel receipts Equipment cleaning and restocking Managing fleet GPS and service account Project coordination Entering new project information into Dash along with updating management system when needed Ensuring CompanyCam job photo thread and project information is correct

Qualifications and Education Requirements:

Experience in our industry is a plus but not required. Bi-lingual will be considered a plus! High school diploma or equivalent. Valid and clean drivers license and criminal background. Must be able to lift 50 lbs. Must be able to communicate clearly and consistently. Must understand the importance of documentation. Must have good understanding of math and percentages. Must be willing to be hands on along with an admin role. This may require physical dirty work if needed. Must have good customer service skills in general communication, sending emails and taking calls.

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own
Additional Notes
Additional Notes

Reviewed By: Josh Moore
Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

Employee discount Flexible schedule Paid time off Professional development assistance Referral program
Experience:

Inventory control: 1 year (Preferred)
Work Location: In person