Job Description

Job Summary


This position is under the direction of the Director of Golf and Pro Shop Operations Manager. The Pro Shop Clerk conducts the daily operation of the Pro Shop such as: collect fees, clean the pro shop and restrooms if necessary, run and clean golf carts when necessary and any other duties required in efficiently running the pro shop operation. Using excellent customer service skills maintains effective working relationships with other employees, and the general public. Responsible for completing any daily reports that are required during assigned shift.


Major Essential Duties

Responsible for cash drawer and cash drop during shift. Responsible for the operation of the pro shop to include but not limited to collection of golf fees, booking tee times, merchandise sales, assist customers with golf simulators, tagging new inventory and equipment rental. Communicate with greens department for any possible changes to normal daily operations. Checks golf carts to verify order and that they have dry seats, no trash, etc. Check tee sheet and identify busy periods. Check outside work schedule to assure adequate staffing for the day and busy periods. Maintain an adequate supply of products necessary for daily operation of the pro-shop. Checks to make sure restrooms have been cleaned and have an adequate supply of essential products. If necessary, cleans and stocks restrooms. Vacuum Pro Shop and common areas, when necessary, especially at the end of the day. Write cart numbers down and get keys ready for next day. Check for Golf Outing Cart Parking. Makes sure all doors are locked, lights turned off, and alarm set at close of business. Responds to inquiries concerning outings, leagues, lessons, rules, etiquette and complaints when necessary. Informs Director of Golf of complaints or issues. * The duties listed above are only illustrations of the various types of work that may be performed; omission of specific duties does not exclude them from the position if they are similar and logical to the position.