Job Description

In order to be considered, applicants must send availability and a resume, that clearly address how they meet the listed required and desired qualifications of this position, to chloe-vincent@uiowa.edu

Position Summary:

Provide front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinic. This includes high volume public contact and use of multi-tasking skills.

Job Responsibilities:

Provide support for front desk reception duties for checking in and checking out the patient. Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers. Copying/scanning/uploading patient documentation into electronic medical record. Gathers demographic data information and enters into the hospital EPIC system. Clinical site support for patient care. Communicates clearly. Ability to stand for longer periods of time. May work EPIC work queues. Other duties as assigned.
University of Iowa Health Care --recognized as one of the best hospitals in the United States--is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

WE CARE Core Values:

Welcoming - We strive for an environment where everyone has a voice that is heard, that promotes the dignity of our patients, trainees, and employees, and allows all to thrive in their health, work, research, and education. Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research. Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work. Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur. Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community. Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.
Minimum Eligibility Requirements:

Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Special Qualifications:

Public Contact/Customer Service experience. Driver's license and ability to meet UI Fleet Safety Standards.

Desired Requirements:

Medical Terminology Experience with EPIC Customer service experience in an ambulatory healthcare setting Demonstrated excellent written/verbal communication

Hours Needed:

Availability between 7:30 AM - 5:00 PM Monday - Friday

Flexibility to cover holes or vacation requests

When applying please include the following:

Resume Hours available to work

In order to be considered, applicants must send availability and a resume, that clearly address how they meet the listed required and desired qualifications of this position, to chloe-vincent@uiowa.edu

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

Job Types: PRN, Temporary

Pay: From $18.72 per hour

Benefits:

401(k) 401(k) matching Employee assistance program Retirement plan
Work Location: In person