Job Description

Shift: Full-time Monday- Friday 8:30am- 4:30pm

Essential Duties and Responsibilities:

The Pretrial Services Navigator (PSN) offers case management and supportive services for individuals who are placed on pretrial supervision release. The focus is on individuals who may have acute needs, such as mental health challenges, housing insecurity, substance abuse issues, or other vulnerabilities. The Pretrial Services Navigators will assist in the pre-planning for pretrial release from jail, coordinate reentry services upon release back into the community, and provide ongoing support to help these individuals successfully navigate the community while their criminal matter is pending resolution. The primary goal is to offer comprehensive assistance and resources to aid their successful integration into society during this critical period.

Responsible for facilitating connections between individuals granted supervised pretrial release and substance abuse providers. This involves coordinating calls to the Be Well Access Line and assisting the individual with intake and treatment appointments, as appropriate. Linking individuals granted supervised pretrial release to housing resources. This includes providing transportation support and coordinating calls to the Be Well Access Line to assist with intake and treatment appointments, as appropriate. Manages a caseload of approximately 25 clients. Conducts one-on-one interviews with clients to assess their strengths, resources, and needs, which may include personal concerns, financial considerations, employment status, access to essentials such as food and clothing, existing and required housing, and physical and mental impairments.
Holds the responsibility of creating a case plan for each client referred within one (1) week from the referral date, unless otherwise agreed upon by the County. The case plan will be provided to the client and the County.

Provide explanations of the program to court-referred clients while being present during court proceedings. Refers clients to suitable resources that can aid them in achieving their objectives, such as mental health services, drug and alcohol treatment programs, and mandatory probation/parole attendance groups like Domestic Violence, Anger Management, and Reunification. Undergo training in Motivational Interviewing techniques and apply these acquired skills during their interactions with clients. Prepare comprehensive court reports and attend relevant court hearings. Maintain accurate client data in the agency database, ETO and county database daily. Be prepared to respond to crisis situations promptly and effectively, providing immediate assistance and access to appropriate resources when needed. Transports clients in the agency-provided vehicle for appointments as required. Provides a weekly report to the Program Manager, sharing updates, progress, and important information related to the job responsibilities and activities. Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered. Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards. Perform related duties as assigned by the supervisor. Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.

High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills. Bachelor's degree preferred in related fields or have at least three (3) years of non-profit or related experience. Certification as a substance abuse counselor through a DHS (Department of Human Services) agency. Employees are required to maintain an active SUD certification throughout their employment. Prior experience working with individuals and families dealing with mental health and/or legal issues. Excellent communication skills: Ability to effectively communicate with shelter residents, colleagues, and external stakeholders. Crisis intervention skills: Capacity to handle crisis situations and de-escalate conflicts. Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness. Ability to work in a team: Collaboration and cooperation with other shelter staff, volunteers, and external agencies. Excellent computer proficiency (MS Office - Word, Excel and Google)

Required Qualifications:

Employment Eligibility Verification

:

Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

Negative Tuberculosis Test:

Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.

Background Screening:

Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.

Pre-Employment Drug Screening:

Must pass a pre-employment drug screening to ensure a drug-free workplace. A negative drug test result is required.

Driving Skills

:

Must meet the requirements set by our auto insurance carrier.

Insurance Coverage

:

Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history, and other factors.

Personal Insurance Coverage:

Must have personal insurance coverage that meets the requirements set by the employer. This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position. The coverage must be valid and maintained throughout the employment period.

Benefits:

Full-Time Benefits:

Health Insurance Dental, Vision, and Life Insurance 401k Matching Paid Time Off (PTO) Paid Holidays and Floater Day Employee Assistance Program Gym Membership Discount Tuition Reimbursement Working Advantage

Part-Time Benefits:

401k Matching Paid Time Off (PTO) Employee Assistance Program Gym Membership Discount Working Advantage
Please note that these benefits are subject to specific eligibility criteria and may be subject to change based on company policies and guidelines.

Work Environment:

The work environment for pretrial services is characterized by a professional and office-based setting, where staff members engage in case management, client interactions, and collaboration with court officials. Pretrial services involve extensive case management responsibilities, including reviewing court orders, monitoring client compliance, and documenting progress. Staff members regularly interact with clients, offering support and assistance without judgment, recognizing their rights and presumption of innocence until proven guilty. Collaborations with other professionals, such as social workers and mental health specialists, contribute to a comprehensive approach in addressing clients' needs. Confidentiality protocols are strictly adhered to, ensuring the protection of clients' information and privacy. The use of technology aids in efficient record-keeping and communication with clients and stakeholders. Pretrial services staff may engage in ongoing training and professional development to stay current with best practices and legal changes. Overall, the work environment emphasizes client-centered support and the fair administration of justice during the pretrial period.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 30 lbs Capability to navigate stairs multiple times during a shift is required. Proficiency in using hands and fingers to perform tasks such as typing, writing, handling paperwork, operating equipment, and assisting residents with daily needs. Sufficient vision and hearing capabilities to observe and respond to the environment, communicate with residents and colleagues, and maintain a safe working environment.

Mental Requirements:

The mental demands outlined above are illustrative of the requirements necessary for an employee to effectively fulfill the fundamental duties of this position. Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these essential functions.

Emotional resilience to cope with challenging situations and provide support to individuals facing difficult circumstances. The nature of working with individuals experiencing homelessness can be emotionally draining. Staff must be aware of the signs of compassion fatigue and have strategies in place to manage their own self-care and prevent burnout. Establishing and maintaining appropriate boundaries is crucial when working with vulnerable populations. Staff should be able to prioritize self-care, set limits on their emotional involvement, and practice self-reflection to prevent personal emotional strain. Serving a diverse population with various cultural backgrounds and identities. Staff should have a strong commitment to cultural sensitivity, respect for diversity, and the ability to communicate effectively with individuals from different backgrounds.
The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients. At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed above are representative of the knowledge, skills, and ability required.

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location: In person