Job Description

Why DelRicht Research?


Would you love to be a part of the cutting edge of healthcare and science innovation? Are you looking for a position that has sustainable opportunity for professional growth? We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and, ultimately, our goal is to get new medications and medical devices FDA approved. We are currently looking for a detail-oriented and Healthcare Project Manager to join our team.


DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.


Who We Are


DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 25 sites throughout the United States.


The Practice Success Manager will:


Maintain clinical trial subject charts and information to ensure site is audit ready at all times
Detail plan for timely correction of electronic charting errors
Complete quality assurance chart reviews consistently, accurately, and timely
Ensure that clinical trial protocols are being adhered to 100% of the time
Coordination, communication and collaboration with site teams
Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents and study protocols


The Practice Success Manager will assist with oversight and maintenance of activities related to the conduct of clinical trials at the site including but not limited to:


Complete both initial pass of visit quality assurance and verify corrections have been made for assigned visits on a weekly basis
Ensure protocol deviations and errors are appropriated reported as appropriate
Ensure subject chart entry and information is accurate and complete
Create training material and participate in training sessions
Ensure both inter- and intra-site consistency throughout subject charts
Manage and report charting trends to leadership


The right candidate will:


Required: At least 1 year of professional work experience


Highly Preferred: B.S or B.A from any accredited university in any degree or transferrable experience


Highly Preferred: Relevant experience within a clinical setting, quality assurance, project management, or similar experience


Highly Preferred: Be familiar with medical terminology (Including but not limited to: lab reports, ECGs, vitals)
Be self motivated, energetic and positive
Be a team player with excellent communication skills
Be comfortable speaking to external and internal stakeholders and leaders
Ability to work autonomously with a high level of self accountability
Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
Believe in high quality and have a high standard of compliance to our study protocols
Be remarkably organized with effective time management skills
Be skilled at problem solving and solution focused
Manage multiple tasks and clinical trials efficiently
Accept ownership of tasks from inception through completion and assume responsibility for personal success
Coffee drinkers preferred. Tea drinkers accepted.


NOTE: This is an onsite M-F position based at our New Orleans Corporate Headquarters location. No remote or hybrid seeking applicants please. Preference will be given to local candidates.


DelRicht Research's Core Values: Production, Humility, Consistency


Production:


We deliver on our promises
We have a bias towards action: we value independent problem solving
We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company


Humility:


We support each other relentlessly
We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a 'can do' attitude
We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
Coachable: we all love to learn, we are willing to be taught and will adapt quickly


Consistency:


We always are able to execute: we get it right the first time and promote 'touch it once' accuracy
We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
We are calm under pressure: we can maintain stable performance when under heavy pressure or stress


Our team comes first so here are some of the perks and benefits at DelRicht Research:


Comprehensive benefits - medical, dental & vision
Generous Paid Time Off that builds throughout your career with the company
Even though we are in healthcare, we do not work nights, weekends or long day shifts (yes nurses love us)
401K (including discretionary match/profit sharing)
Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals


Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!


Website: www.delrichtresearch.com


Patient Testimonials: https://delrichtresearch.com/testimonials/


DelRicht Research provided the following inclusive hiring information:


We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.