Job Description

Practice Relations (Referral/Marketing) Ambassador


centerfororalfacialsurgery.com


Location: Westfield, NJ


Hours: Full-time Monday-Friday (this role requires local travel to our referring providers)

Role and Responsibilities

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The Practice Relations Ambassador is a relationship-focused role dedicated to growing the Center for Oral & Facial Surgery's presence in Westfield, NJ. This position combines hands-on community engagement with strategic marketing initiatives. You'll spend time in the field delivering materials and meeting face-to-face with dental professionals, while also leveraging social media to strengthen our brand in Westfield's close-knit community. Event planning skills are essential for organizing educational and social gatherings that build lasting referral relationships. In addition, you'll work closely with the clinical and front office teams to ensure practices in the designated territory are meeting or exceeding new patient goals - keeping the needs of the patient first in everything we do.

Build and maintain strong referral relationships

through in-person visits, deliveries, and consistent community engagement. Collaborate with surgeons and the marketing team to develop and execute growth-oriented plans.

Strategically plan Lunch and Learns and drop-in visits

with dentists, office managers, and other key contacts to increase patient referrals.

Expand the practice's network

by monitoring market trends, identifying and creating new referral opportunities, and maintaining awareness of local competition.

Create and manage social media content

calendars, including capturing photos, videos, and writing posts to enhance brand visibility and community awareness. Manage day-to-day posting, scheduling, and engagement on platforms such as Instagram and Facebook; monitor performance metrics and adjust strategies as needed. Stay current on social media trends, editing tools, and best practices to ensure content remains fresh and effective.

Plan and organize educational and social events

for referring providers, including venue selection, catering, marketing, and day-of coordination. Communicate updates on services, events, and opportunities to referring practices and ensure brand consistency across all channels. Maintain accurate records of outreach activities and provide weekly updates to management.

Skills and Abilities

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Exceptional written and verbal communication skills Strong organizational and time management abilities Proactive and persistent in expanding networking opportunities Skilled at building new relationships and managing ongoing partnerships Creative thinker with an eye for design and storytelling Highly motivated, results-oriented, and driven by success Self-starter with a strong sense of initiative and ability to stay busy without direct supervision Ability to work independently and collaboratively within a team Strong content creation skills, including photography, videography, copywriting, and/or editing Proficiency with social media management and analytics tools (e.g., Canva, Meta Business Suite, CapCut) Capable of creating and managing marketing initiatives to help meet and exceed new patient visit goals

Education and Experience

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Bachelor's degree in a related field

or

a minimum of five years of relevant experience required Marketing experience preferred; dental industry experience is a plus Experience managing social media accounts for a brand, business, or organization

Core Benefits & Wellness

Medical, Dental, and Vision Coverage Accident and Hospital Indemnity Insurance Employee Assistance Program (EAP)

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/ Company Match Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks), Sick Time, and 6 Annual Paid Holidays Paid Parental Leave (2 weeks) * Short- and Long-Term Disability Plans