Job Description

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a

Portfolio Program Manager.

Join us and support CSAA IG in achieving our goals.

Your Role:

As a member of the Strategic Portfolio Management Office, the Portfolio Program Manager will work in a collaborative team environment to ensure strategic programs and projects are aligned to desired outcomes and delivered predictably. This role reports to the Sr Strategic Portfolio Manager as part of the Strategic Execution and Realization team.

Your Work:

Track key health indicators of programs and projects across the enterprise portfolio.
Contribute to the production of portfolio dashboards and health reporting.
Strategic management of risks, dependencies, issues, resources, and change requests across the portfolio, as well as maintaining overall project quality and compliance with SPMO standards.
Helps ensure the portfolio delivers measurable value aligned with overarching benefits.
Analyze current and upcoming resource demand versus availability, helping to identify bottlenecks or conflicts early ensuring the right people with the right skills are assigned to the right projects at the right time.
Consult with programs and projects to improve delivery health.
Perform stage gate checks to confirm that deliverables meet the defined acceptance criteria and that project management practices are being followed consistently.

Required Experience, Education, and Skills:

Bachelor's degree in related area or an equivalent combination of education and experience.
8+ years of experience in portfolio, program and project management. Working experience with Waterfall, Agile and hybrid SDLCs or frameworks such as SAFE.
Proficient in creating executive level PowerPoint presentations.

What would make us excited about you?

Financial Services or Insurance industry.
Related certifications (PfMP, PgMP, PMP, SAFE LPM, SAFE RTE).
Portfolio management tools such as Jira Align, Smartsheet, Clarity, Planview.
Data Analysis skills with tools such as Power BI, Tableau, Looker.
Resource management tools such as Smartsheet, Tempus, MS Planner

Transformation.

Building AI agents.
Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects).
Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Demonstrates a company ownership mindset, thinking beyond boundaries of their own area.
Travels as needed for role, including divisional / team meetings and other in-person meetings.
Fulfills business needs, which may include investing extra time, helping other teams, etc.

CSAA IG Careers

At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.


Join us if you...

BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. COMMIT to being there for our customers and employees. CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaa-insurance.aaa.com/us/en/benefits


In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.


If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com


As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.


CSAA Insurance Group is an equal opportunity employer.


If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.


Must have authorization to work indefinitely in the US.


Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.


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