Job Description

Summary


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.


The Security Officer is responsible for maintaining a safe and secure environment for all guests, colleagues, and visitors at the hotel. This position supports the protection of property, assets, and people through patrolling, incident response, monitoring surveillance systems, and ensuring adherence to local, state, and federal regulations, including Maryland security licensing requirements.

What You'll Do:

Patrol hotel property, including guest areas, back-of-house, parking lots, and perimeter grounds to detect and respond to suspicious or unsafe activity. Respond promptly to emergencies including medical calls, fire alarms, disturbances, and safety hazards. Complete detailed incident reports and daily activity logs in accordance with hotel and legal standards. Monitor security cameras, access control systems, and alarm panels. Ensure all hotel policies and procedures are followed related to safety, emergency protocols, and access control. Provide escort services for guests and colleagues when requested. Support fire and life safety programs, including participation in drills and regular checks of fire equipment and exits. Assist with lost and found procedures. Maintain professionalism, discretion, and confidentiality in all matters. Work collaboratively with local law enforcement and emergency services when required.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

Competitive Salary:

$16.75

Health Benefits:

Medical, dental, and vision insurance starting after just 30 days

Perks & Discounts:

+ Free and discounted room nights
+ Friends & family rates at Hyatt properties
+ Discounts on food and beverage
+ Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)

Work-Life Balance:

Paid time off, including new child leave

Retirement Support:

401(k) matching (up to 4%) and employee stock purchase plan

Growth Opportunities:

Tuition reimbursement and robust training programs

Everyday Conveniences:

Meal credit for employees

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.


Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you'll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR(TM) Accreditation, TripAdvisor's Travelers' Choice Award, and recognition as a 2024 Healthiest Maryland Business - Standout.


Qualifications

A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills Ability to stand for long periods of time and walk moderate distances. Must have a valid driver's license. Must be able to work a flexible schedule, including evenings, weekends and holidays. Proficient in basic computer skills. Previous security experience preferred. CPR, AED, and First Aid certification preferred or ability to obtain within 90 days of hire.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.