Job Description

Phone Operator - Mobile County

Seeking a medical phone operator dedicated to delivering exceptional customer service. In this important role, you will play a pivotal part as a representative of the practice in ensuring that patients receive prompt and professional communication. Candidate must be able to work together with a supportive team and manage patient inquiries in a timely and accurate manner. We value individuals that are eager to learn and grow; previous experience in customer service or healthcare setting is preferred but not a requirement. Competitive salary in keeping with experience level, and comprehensive benefits including health insurance, retirement plans, and more. If you are passionate about healthcare, possess excellent communication skills, and thrive in a dynamic team environment, we encourage you to apply.



Daily Duties:


Answer incoming calls promptly and professionally. Assist patients with inquiries, appointment scheduling, and directing calls to appropriate departments. Manage patient inquiries ensuring timely and accurate responses. Collaborate with a team that values your ideas on how to improve patient experience.

Benefits:

Health and Dental Insurance Paid Time Off Paid Holidays Paid Sick Days 401k Plan 401k Match Life Insurance AD&D Insurance Flexible Spending Account Free Parking

Location: Mobile