Job Description

Job Summary

Incumbent will perform phlebotomy and process specimens in a timely manner for transport and/or analysis insuring the integrity of the specimen is maintained. Age appropriate procedures will be utilized for all age groups while performing in-house collection of blood, urine, and other body fluids.


Incumbent is responsible for recognizing results or problems that require referral to the Laboratory Supervisor. The position is in a fast-paced ambulatory setting; often hectic in the morning, constant concentration required when collecting, preparing and processing specimens. Very little opportunity for sitting throughout the day.

Job Duties & Responsibilities

Correlate unexpected results with disease states; Apply scientific principles theory of testing procedures for instruments, reagents, and quality control to determine the rationale behind unexpected or inconceivable results; Receive and process specimens Keep accurate records of patient results as required by accrediting agency Distribute reports to appropriate staff in a timely manner while avoiding and correcting clerical errors Acts as liaison between staff and contracted laboratory in determining proper ordering, processing, and tracking of tests; Responsible for specimen processing, limited test performance, reporting test results within specific time limits, and maintaining patient test results; Perform CLIA waived and moderate complexity tests that are authorized by the Laboratory Supervisor and require a degree of skill commensurate with the individual's education, training, experience, and technical abilities; Identify any problems requiring immediate action; Follow the corrective action policies and procedures whenever tests systems are not within the established acceptable performance and control levels; Establish and monitor criteria for the immediate notification of the practitioner responsible for the patient when critical limits of specified tests results are exceeded;implementing corrective actions as required; Document all corrective actions taken when test systems deviate from the established performance specifications; Adhere to the laboratory quality control policies and procedures; Document all quality control activities, instrument, and procedural calibrations and maintenance performed. Identify common lab errors and resolve them. Hand carries lab samples to PeaceHealth Medical Center in all weather conditions; + - Performs periodic quality control testing and assists with C.L.I.A. regulations;
Check supply inventory, place supply orders when needed and verify receipt of supplies. + - Prepares and monitors indicators for quality and continuous improvement;
Demonstrates continuous initiatives for improvement of laboratory services; Participating in the appropriate patient care services committees and other workgroups; Other related duties as assigned.

Necessary Knowledge, Skills, and Abilities

Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations. Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants. Skills in operating personal computers using a variety of computer software. Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts. Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.). Ability to learn and apply program/agency operating policies and procedures. Ability to manage multiple priorities and tasks concurrently and meet deadlines. Ability to work independently as well as with teams. Knowledge of basic specimen collection and processing. Ability to organize specimens and lab results for easy reference and efficient distribution. Ability to communicate professionally over the telephone and in person in a positive and clear manner. Strong Attention to detail specifically when collecting, preparing and processing specimens.

KIC Competencies

Cultural Competency

: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.

Commitment

: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.

Customer Service

: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.

Effective Communication

: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing


Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.

Working Conditions

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.


While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average.

Conditions of Hire

May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC's company insurance. KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for-cause drug and alcohol screening to be eligible for and maintain employment. KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.

Minimum Qualifications (Education & Experience)

HS Diploma or GED Graduate of an approved phlebotomy program, phlebotomist apprenticeship program, possess the on-the-job (OJT) training equivalent in phlebotomy or certified nursing personnel with documented training in lab procedures. Proof of valid driver's license with acceptable driving record A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.

Preferred Qualifications (Education & Experience)

Six months experience and demonstrated competency in phlebotomy and specimen processing Two years of continuous experience in clinical operations or medical office Certification as a Phlebotomist or Medical Assistant * Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork.