Job Description

Join a patient-centered clinical team collecting and processing blood specimens in a high-volume, regulated environment. You'll deliver excellent donor/patient care, ensure specimen quality, and follow HIPAA/PHI standards at all times.

What you'll do

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Greet, screen, and prepare donors/patients; verify ID and consent; ensure confidentiality. Perform venipuncture and capillary collections; monitor donors/patients and respond to adverse reactions. Set up, operate, and disconnect collection equipment; dispose of biohazard materials per protocol. Label, process, and document specimens accurately (EMR/LIS); maintain chain of custody. Inspect and maintain phlebotomy stations, supplies, and PPE; escalate equipment issues. Uphold infection control, safety, and quality standards; complete required logs and audits. Provide compassionate, professional service; build rapport to support comfort and retention.

Must-have qualifications

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High school diploma or GED. MediClear (or equivalent HIPAA certification) required. Superior customer service and communication skills; ability to follow written and verbal instructions. Willingness to work a flexible schedule (including some evenings/weekends/holidays as needed).

Nice to have

Phlebotomy certification (e.g., CPT, RPT) and/or prior clinical phlebotomy experience. Familiarity with EMR/EHR/LIS workflows and specimen handling in a regulated setting.

Physical & safety requirements

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Frequent standing/walking (6-8 hrs/shift); occasional squatting/crouching. Manual dexterity for precise venipuncture and labeling; frequent hand/wrist movements. Use of PPE (gloves, protective eyewear/garments; cold-gear as needed). Work around biological fluids; occasional work in cold storage areas.

Pay & benefits

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Competitive hourly pay with full medical, dental, vision options. PTO, holidays, and 401(k) with employer match (plan eligibility rules apply). * Paid training, safety-first culture, and clear advancement pathways.