Job Description

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Essential Duties and Responsibilities

Perform venipuncture and capillary blood draws for laboratory testing Properly label, process, and prepare specimens for in-house testing or external laboratory pickup Verify patient identity and explain procedures clearly to ensure patient comfort and understanding Maintain specimen integrity and follow all infection control and OSHA safety guidelines Document all procedures accurately in the electronic health record (EHR) Monitor inventory and assist with ordering laboratory and phlebotomy supplies Maintain a clean, organized, and safe work environment Provide excellent customer service and maintain patient confidentiality (HIPAA compliance) Assist clinical staff as needed to support patient flow and care delivery Participate in quality improvement initiatives and compliance audits as required

Required:

High School Diploma or GED Completion of an accredited Phlebotomy training program Phlebotomy certification (ASCP, NHA, AMT, or equivalent) Current CPR/BLS certification or ability to obtain within a specified timeframe

Preferred:

Previous experience in an FQHC, community health center, or outpatient clinical setting Experience working with diverse, underserved, or vulnerable populations Familiarity with EHR systems

The Phlebotomist is responsible for collecting blood and other specimens from patients of all ages in a safe, accurate, and compassionate manner. This role supports high-quality patient care within a Federally Qualified Health Center (FQHC) setting, serving a diverse and often underserved population while adhering to all clinical, safety, and regulatory standards.