Job Description

Making a difference, one role at a time.


Located in the heart of the Cite de la Biotech in Laval, Kedrion Biopharma Canada's mission is to make rare connections that impact millions of lives. Our team is developing an innovative treatment based on plasma-derived proteins, offering a new path of hope to children and adults suffering from orphan diseases. We're turning innovation into real solutions to save lives.

Job Summary

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Are you passionate about patient care and precision? Do you want to establish and build your career in healthcare? Join our team as a Phlebotomist and play a key role in the plasma donation process. You'll be the welcoming face that guides donors through a safe and comfortable plasma donation process, helping transform their generosity into life-saving therapies.


As a Phlebotomist, you'll perform venipuncture procedures and monitor donors throughout the plasmapheresis process. You'll also help maintain a clean, efficient, and welcoming environment while working closely with a team committed to quality and care.

What you'll do

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Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies. Greet donors and perform introductions to yourself and the donation process to establish trust and comfort. Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols. Monitor donor well-being during the donation process and respond to any adverse reactions. Maintain and calibrate equipment, report malfunctions, and ensure readiness for daily operations. Set up and operate plasma donation machines, including responding to alarms and shutdowns. Collect and label test samples accurately, including NAT testing protocols. Keep the donor floor stocked with necessary supplies and soft goods. Record donor data and any incidents in the electronic donor information system. Respond promptly and professionally to donor complaints, deferrals, or concerns. Support donor flow by working efficiently and alerting management to any bottlenecks or issues. Prepare the center for audits by maintaining cleanliness and compliance with SOPs and regulatory standards. Uphold data integrity and confidentiality for all donor and center information.

Qualifications and need-to-know

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High school diploma or equivalent required. Phlebotomy certification is preferred (required in California). At least 1 year of phlebotomy experience is preferred. Strong attention to detail and ability to follow procedures precisely. Excellent interpersonal and communication skills. Ability to remain calm and compassionate in high-pressure situations. Commitment to safety, compliance, and donor care. Comfortable working in a regulated environment with exposure to bloodborne pathogens. Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary.

Other language requirement

Another language is required for this position in order to communicate with partners and colleagues, who are predominantly located outside Quebec.

Kedrion Biopharma Canada is committed to equal employment opportunities.

For more information, visit our website: https://www.kedrion.ca/





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