. In this role, you'll become an expert in insurance navigation, prior authorizations, and patient support, making a direct impact on patient care through clear communication and streamlined prescription access.
Growing patient volume + expanding pharmacy support needs
WHY THIS ROLE STANDS OUT:
Consistent weekday hours with early Fridays
Play a key role in helping patients access their prescribed medications
Join a collaborative, patient-centered team that values accuracy and empathy
Continued learning in the evolving world of pharmacy benefits
Opportunity to grow without needing to be a licensed Pharmacy Technician (experience counts!)
, you'll work closely with providers, insurance companies, and patients to make sure prescriptions are authorized, covered, and delivered without unnecessary roadblocks.
Key responsibilities:
Verify prescription benefits and patient eligibility
Submit and follow up on prior authorizations for medications
Reprocess insurance claims when necessary and resolve coverage issues
Communicate with patients about benefit status, next steps, and expected outcomes
Direct patients to appropriate copay assistance or savings programs
Stay up-to-date on PBM policies, step therapy, and coverage guidelines
Identify and remove barriers preventing medication access
Maintain accurate records and manage tasks in the EHR system (Liberty experience a plus)
Work closely with clinic staff to ensure timely medication delivery
Maintain patient confidentiality and follow HIPAA guidelines
REQUIREMENTS:
Experience:
2+ years of experience in pharmacy, benefits verification, insurance billing, or prior authorizations
Specialty pharmacy experience is a
plus
Liberty system experience is also a
bonus
Education:
High school diploma or equivalent
Licensure:
Oklahoma Pharmacy Technician license is
preferred, but not required,
with relevant pharmacy experience
Tech Skills:
Familiar with CoverMyMeds, Microsoft Office, and EHR systems
SKILLS THAT SET YOU APART:
Strong understanding of commercial PBMs, Medicare/Medicaid, and insurance formularies
Familiarity with FDA-approved drug uses, pharmacy math, and dosage calculations
Ability to navigate claim rejections and resolve medication access issues
Clear, compassionate communication skills, especially over the phone
Highly organized and detail-oriented with strong follow-through
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
Fast-paced clinical office setting
Heavy computer usage and data entry
Ability to sit for extended periods
WHY JOIN OUR PARTNER?
Our partner in Edmond, OK, is committed to delivering excellent patient support and high-quality coordination across every aspect of care. You'll be part of a team that's focused on solutions, collaboration, and providing patients with clarity, especially when it comes to their prescriptions. If you're ready to make a meaningful impact in pharmacy services, this opportunity is for you.
About ImpactKare:
ImpactKare is a boutique staffing partner specializing in mental health, allied health, and clinical placements. We know what it's like to work on the front lines, and we're here to make hiring (and job hunting) more personal. Whether you're a facility that needs strong, reliable talent or a clinician looking for your next chapter, we're in your corner.
We believe in transparency, long-term partnerships, and doing the right thing even when no one's watching. Recruitment should feel like someone actually cares because we do.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Application Question(s):
Do you have at least 1 year of hands-on Prior Authorization experience?
Have you handled prior authorizations for controlled substances or high-cost medications?
Have you used PA systems like CoverMyMeds, payer portals, or EMR-integrated PA tools?
Do you have experience working with both commercial insurance plans and government payers (Medicare/Medicaid)?
Do you have experience calling insurance companies to check status, clarify requirements, or appeal denials?
Have you worked with pharmacists to gather clinical documentation for prior auth submissions?
Have you worked directly with Pharmacy Benefit Managers (PBMs) such as OptumRx, Express Scripts, Prime, CVS/Caremark, or MedImpact?
Are you able to commute to Edmond and work onsite Monday - Thursday (8am -5pm) and Fridays (8am - 1pm)?
Work Location: In person
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