Job Description

Description

Clarest Health understands the unique needs of healthcare institutions, providing a personalized level of care and attention that ensures each patient receives the dedicated service they deserve. Our pharmacists are committed to building strong relationships and delivering the highest standard of care. With years of experience, we have the understanding and knowledge to move into the next generation of pharmacy services. We offer personalized medication management for patients in a facility and at home so they can live healthier and happier lives.


Pharmacy Technicians in our Intake/Call Room positions spend their day talking with patients, doctors, and vendors on the phone, building patient profiles, processing prescriptions and working among multiple pharmacy software systems. They ensure that patient profiles are properly prepared and meet clinical requirements prior to medication fulfillment. This is an office based, office environment, allowing the Pharmacy Technician to provide an exceptional over the phone patient experience. Clarest Health provides a fast-paced, high-energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone-based pharmacy work.


Location: On site at our closed-door Springfield, MO pharmacy


Salary: Starting at $16/hr (dependent on experience)


Schedule: Monday - Friday 8:00am - 5:00pm (No Weekends)



What We Offer:

Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay) Paid Time Off Free Virtual Care - Telemedicine 401k with company match Referral Bonuses Life Insurance Make a difference in the lives of others! We are growing and that means more opportunities


Key Responsibilities:

Providing exceptional customer service experiences each day in a phone-based environment. Utilizing sound drug knowledge to effectively assist patient questions over the phone. Processing prescription information with speed and accuracy. Responsible for billing patient medications accurately. Maintaining patient records with strong attention to detail and confidentiality. Serving as a liaison between the clinical pharmacists and other medical professionals on our patient's behalf. Performing in a high volume, fast paced environment to ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment. The ability to adhere to Clarest's Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer


Qualifications:

Must be 18+ years of age. High school diploma /GED Experience in a pharmacy setting is, preferred Must hold a current registration with the Missouri Board of Pharmacy (and be in good standing) or be willing to register with the Missouri Board of Pharmacy Ability to perform in an office-based setting Must be able to sit for extended periods while working at a computer, typing, and communicating with customers via headset


Skills + Abilities:

Comfortable working in a phone-based environment. Exceptional customer service skills, serving patient needs over the phone. Thorough drug knowledge. Ability to utilize technology and work within multiple software programs to fulfill medication orders. Strong prioritization and organizational skills. Maintain a high degree of confidentiality. Passion to help people and enrich their lives.


Clarest Health is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.