Pharmacy Front Desk Receptionist
A pharmacy front desk associate is a crucial part of the pharmacy team ensuring that patient receive the highest level of service and care while maintaining the pharmacy's efficiency.
Duties:
Greet and welcome guests in a professional and friendly manner
Answer phone calls, take messages, and redirect calls to appropriate departments
Medication packaging and delivery setup
Process payments for pharmacy billing services
Proactively follow-up with patients for prescription refills and medication inquiry
Provide excellent customer support and address inquiries or concerns
Assist with event planning and coordination
Manage and maintain office supplies inventory
File, transcribe, and distribute documents as needed
Perform clerical tasks such as data entry, photocopying, and scanning
Maintain a clean and organized front desk area
Experience:
High school diploma or equivalent (additional education or pharmacy tech certification is a plus)
Previous experience in a front desk or receptionist role preferred
Strong communication skills, both verbal and written and customer-focused attitude
Excellent organizational and multitasking abilities
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Familiarity with office equipment (e.g., printers, scanners)
Knowledge of pharmacy office procedures is a plus and ability to handle confidential patient information
Benefits:
Competitive salary based on experience
Professional development opportunities
If you are a friendly and organized individual with excellent customer service skills, we would love to hear from you. Apply today to join our team as a Front Desk Receptionist!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
Employee discount
Flexible schedule
Experience:
Customer service: 1 year (Preferred)
Ability to Commute:
New Hyde Park, NY 11040 (Required)
Work Location: In person
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