Job Description

Every day we work to connect the brands and customers we serve with those who love pets.

Our Values:
Integrity | Accountability | Collaboration | Passionate | Results-Oriented | Safety

Do you share these values? Apply today and join our team!

Are you passionate about pets? Want to help create a world where every pet is happy, healthy, and safe? Would you like to work for a company that cares about its employees?

We\xe2\x80\x99re looking for a Pets Team Associate to join our team!

The Pets Team Associate\xe2\x80\xa6 is responsible for maintaining outstanding customer service as per Company standards, answering customer questions, accurately and efficiently. Cares for and sells live animals and products per company operations, safeguarding company assets.

In this exciting role, you will:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Responsible for cleaning live animal cages and tanks to ensure healthy pets.
• Maintain orderly appearance of animal areas and supplies stocked.
• Learns products and keeps up to date on new product, able to communicate benefits to customers.
• Able to discover customer needs by asking questions, understanding the store, and developing a report with customers.
• Communicate customer requests to management.
• Offer to carryout product for customers with heavy or bulky purchased items
• Ensure accuracy of inventory by recording used product or damaged product using our inventory management procedures.
• Stock sales floor, price merchandise, and promptly put away backstock.
• Dust and clean assigned areas.
• Any other tasks as assigned from time to time by any manager.

This is not intended to be an all-inclusive list; other duties may be required. These duties and responsibilities are subject to change at any time.

Do you have the following qualities?

• Ability to communicate with associates and customers
• Ability to read, count, and write to accurately complete all documentation
• Ability to operate all equipment necessary to perform the job
• Ability to directly handle live animals without fear

Your education & experience should be similar to:
6-months work experience/ volunteer work/ or school activity

The required physical abilities to perform this job:

• Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting at least 50 lbs, and perform all functions as set forth above
• Able to work with live animals of all varieties.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

***All Pet Zoo Alaska Positions require a Pre-Employment Drug Test and Background Check***
Regular random drug testing is a part of employment. Marijuana is included in all testing.

At Animal Supply Company, we connect passionate people, trusted brands and
committed retailers to bring pets the very best.

We provide the knowledge and support to help our partners grow.
Together, we help pets live happier, healthier lives.

Because when pets thrive, the people who love and care for them do too.