Job Description

Job Posting: Animal Care Technician - Lodging Pet Resort

Location: Lancaster, PA
Position Type: Full-time / Part-time
Shift: Day / Evening/ / Holidays / Weekend availability

About Us:

Are you an animal lover with a passion for providing top-notch care to pets? Join our dedicated team at Neffsville Veterinary Pet Resort, where we treat every guest like family! We're currently hiring an Animal Care Technician to help care for our dogs and cats in a clean, safe, and loving environment.

Responsibilities:

Provide loving, hands-on care for dogs and cats during their stay Feed, water, and administer medications as directed Clean and sanitize kennels, indoor lodging areas, outdoor yard Monitor pet behavior and report any health or behavioral concerns Supervise and engage pets in playgroups and individual playtimes Communicate clearly and kindly with pet owners and coworkers Assist with check-ins, check-outs, phone calls, emails and client updates as needed

Qualifications:

Previous experience with animals preferred but not required Comfort around dogs and cats of all sizes and temperaments Ability to perform physically demanding tasks (lifting, walking, cleaning, inclement weather) Team-oriented with strong communication and organizational skills Reliable, punctual, and flexible with scheduling Must be able to work weekends and holidays

Perks:

Fun, animal-loving work environment Employee discounts on services and retail Opportunities for advancement and training in pet care Supportive, pet-passionate team culture Work- life balance

KNOWLEDGE REQUIRED

Animal Care - Knowledge of general care of canines and felines, basic health conditions, stressors and health concerns commonly presented in a lodging facility and how to resolve those issues.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, handling payments, and other office procedures and terminology.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

SKILLS REQUIRED

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Instructing - Teaching others how to do something.

Time Management - Managing one's own time and the time of others. Service Orientation - Actively looking for ways to help people.

Writing - Communicating effectively in writing as appropriate for recording the status of the patient.

ABILITIES REQUIRED

Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you.

Speech Recognition - The ability to identify and understand the speech of another person.

Extent Flexibility - The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects in excess of 50 lbs. The ability to walk all dogs outside including very large and strong dogs and maintain control of the animal in all four seasons of weather including extreme heat, humidity, cold, rain, snow, and ice.

Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Near Vision - The ability to see details at close range (within a few feet of the observer).

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

Benefits:

Dental insurance Employee discount Opportunities for advancement Uniform allowance Vision insurance
Work Location: In person