We believe in the mission of \xe2\x80\x9cPet Lovers Delighting Pet Lovers\xe2\x80\x9d and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. As a Pet Host, you are the first impression for our site. A Day In The Life: You come to work daily with a smile on your face and excited to help serve our pet parents and their furry friends. You\xe2\x80\x99ll be in our branded gear and help run our front desk by greeting everyone as they come in and solving whatever their need is - check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You\xe2\x80\x99ll use one of your 15 hands to answer phones, take a pet to their destination for the day, hand out some treats or run some credit cards. You\xe2\x80\x99ll not only communicate with the animal(s), but also have a lot of interaction with mom and dad. You\xe2\x80\x99ll document what you are seeing and be ready to share with your manager and the pet parent. And let\xe2\x80\x99s not forget - you\xe2\x80\x99re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Work with a team who all exemplify these qualities:
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