Job Description

Job Summary

3:00 pm -8:30 pm ish Monday- Friday Shifts may be shorter or longer based on how busy we are

8 to 7 on Saturday and Sunday Long shifts based on how busy we are

Holidays will require possible 6 am start and later afternoon shift

Committed Serious Reliable only

We are a FUN WELCOMING and FAST Paced environment. This is NOT a sit down job! It involves running dogs back and forth, putting on harnesses and collars, carrying heavy dog food bags and containers. Cleaning up messes! Early morning shift cares for small dog area and cat area before office is open

MUST BE CLEAN and PRESENTABLE

Responsibilities:
- Assist all clients with the check in/ check out system in a friendly and professional manner
- Answer all text and emails
- Schedule appointments and manage the all emails and text
- Provide excellent customer support and address client inquiries or concerns
- Transcribe and maintain accurate pet records and photos
- Assist with office management tasks as needed
- Maintain a clean and organized area

- Understanding of our services as Upselling is a MUST

-varied shifts.

- Pet handling is required

-AM Shift, takes care of little dog area with potty cleaning feeding medication. All shifts is expected to learn and perform services such as taking dogs to private dog park, cleaning, helping attendants as needed

-Must be able to lift 50lbs

- Must be able to be able to physically squat , bend and move

-Must be able to hustle, work with purpose

-Assist with deep cleaning at the end of the shift

-Please do your research before interviewing. Our location, web site, facebook, tik tok

Qualifications:
- Previous experience working with Emails and Texting Filing is preferred
- Excellent etiquette and communication skills
- Strong organizational skills with the ability to multitask effectively
- Familiarity with pet terminology and breeds are a plus
- Proficient in using office equipment such as computers, printers, and cell phone systems

If you are a detail-oriented individual with excellent customer service skills, we would love to hear from you. Please apply with your updated resume.

Summary

As a Pet Care Office Front Desk Receptionist, you will be the first point of contact for clients, providing exceptional customer service and fostering a welcoming environment. Your core skills in communication, organizational abilities, and clerical experience will be essential in managing appointments, handling inquiries, and maintaining accurate records. you will efficiently support office operations. Your relevant experience with Microsoft Office and data entry will further enhance the effectiveness of our team in delivering outstanding pet care services.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 20 - 40 per week

Benefits:

On-the-job training Relocation assistance
Work Location: In person