Job Description

Who we are:

Strawberry Hill Groom and Board is Hiring a Kennel Manager!

Position Details

Role:

Kennel Manager

Status:

Full-time

Salary:

Negotiable and based on experience

Strawberry Hill Groom and Board is seeking a dedicated and experienced Kennel Manager to oversee the daily operations of our kennel facility. The Kennel Manager will be responsible for ensuring the health, safety, and well-being of all animals in our care, as well as managing a team of kennel staff to deliver exceptional service to our clients. This role requires strong leadership skills, a passion for animal welfare, and the ability to maintain high standards of cleanliness and organization within the kennel environment.

Why You Will Love it Here

Consistent scheduling with no nights or weekend hours Team-first culture that's supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways

What You'll Contribute

Animal Care: Supervise the care and handling of all animals, including feeding, grooming, exercise, and administering medications as needed. Health and Safety: Ensure all animals are kept in a clean and safe environment, maintaining proper sanitation and hygiene protocols. Staff Management: Train and schedule kennel staff, providing guidance and support to ensure tasks are performed efficiently and effectively. Client Relations: Interact with clients to address inquiries, schedule appointments, invoice services, process payments, and ensure customer satisfaction with our services. Facility Maintenance: Oversee maintenance of kennel facilities and equipment, coordinating repairs and improvements as necessary. Inventory Management: Monitor and manage inventory of supplies, including food, medications, shampoos, and cleaning materials. Compliance: Ensure compliance with all relevant regulations and standards related to animal care and kennel operations. Emergency Response: Handle emergencies and medical situations involving animals, following established protocols and seeking veterinary assistance when necessary.

Qualifications

Proven experience in animal care and handling, with preference given to candidates with previous kennel management experience. Strong leadership and interpersonal skills, with the ability to effectively manage a team and communicate with clients. Knowledge of animal behavior, health, and nutrition, with the ability to recognize signs of illness or distress. Ability to work flexible hours, including weekends and holidays, as needed to ensure 7 days/week care coverage. Attention to detail and organizational skills to maintain accurate records and manage administrative tasks effectively.

Benefits You Can't Beat

Financial Benefits

A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program

Wellness Benefits

Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program

Workplace Benefits

Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance

Lifestyle Benefits

Six paid holidays (full-time only) Employee Assistance Program Employee discount program

Join Our Team!

Take the next step. You miss every chance you don't take -- don't miss this one. Apply today! Diversity, equity, inclusion, and belonging are core values at Strawberry Hill Groom and Board and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.