Job Description

JOB SUMMARY:

Opens new deposit accounts; verifies customer's identity; explains various deposit products and related bank services; answers customer's questions; processes teller transactions; is primarily responsible for greeting customers as they walk in the lobby; additional duties as assigned by management. Employee is responsible for compliance with all rules and related regulations for the Bank Secrecy Act and OFAC. Failure to comply with these and other Federal, State and Local Laws and Regulations could be cause for disciplinary action(s) up to and including termination. An entry level person should be able to perform this job reasonably well within three months.

RESPONSIBILITIES:

Open accounts (checking, saving, CDs and IRAs, business accounts)



Debit Cards (dispute transactions, create regular and custom cards, print/order, etc.)



Obtain and update CIP information, Beneficial Ownership information, and file maintain accounts/profiles.



Process teller transactions.



Process wire transfers, AFT's, Stop Payments, Affidavits, WSUD's, etc.



Explain mobile/online banking, eStatements, BillPay, overdraft protection, etc.



Regular review and maintenance of Safe Deposit and Night Depository agreements.



Process IRA and CD contributions and distributions.



Process check orders and credit card applications.

REQUIREMENTS:

Must possess a bachelor's degree. Must be responsible, friendly, courteous and have good communication skills. Complete the Personal Banker/Management Training Program at KFB. Must be able to work well with the public as well as fellow employees. Personal Bankers must have knowledge of various deposit products to answer customer questions and provide directions to which product best suits the customer. Must be knowledgeable to answer questions concerning account ownership and how accounts should be structured. Must understand proper identification procedures. Understands regulations governing deposits.

PHYSICAL REQUIREMENTS:

This job requires continual sitting at a desk while waiting on customers and processing account forms. The majority of time is spent using computer and keyboard to enter account information as well as looking up information. Requires lifting 30 pounds or more 2 or 3 times a week.

SUPERVISOR:

Personal Bankers report to the Office Manager or Office Coordinator depending on location.

Pay:

$17.00 - $24.00 per hour