Job Description

What You'll Be Doing

You will provide direct support to the staff and families in the program such as practicing skills implemented by Practitioners with families, supporting recovery efforts and some administrative duties, included but not limited to answering phone calls, taking messages, managing email communications and community outreach efforts.



Hybrid Role, 20% Remote Work.

Your Main Priorities

While additional responsibilities are likely to arise on the job, you will primarily:

Provide peer support to substance impacted individuals working toward recovery. Work with youth and their families to stabilize the home and prevent placement disruptions. Conduct substance use screenings in accordance with agency policy and administer contingency management rewards for negative screens. Writes contact notes and uploads/transfers to an appropriate Electronic Health Record (EHR) system. Maintain contingency management trackers and other tracking tools as required. Network with Rhode Island substance use communities and participate/host outreach events for the community. Maintain relationships with partnering agencies. Support in-between session learning by practicing skills with clients and families. Provide community support; identifies and attends community events. Attend the required meetings to discuss cases, openings, opportunities, etc. Act as an additional resource for Practitioners to support youth and family engagement; attend intakes and sessions as needed.

Who You Are

Requirements, Skills & Abilities

High school diploma or GED required. Minimum 2 years' experience in a related role required. Peer Support Specialist Certification is a plus. Strong organizational, critical thinking and time-management skills. Basic computer skills required; knowledge of Microsoft Office 365. Ability to communicate and effectively interact with a diverse population. Bilingual in Spanish strongly preferred. Collaboration and teamwork. Must authorize Child & Family to complete a motor vehicle records check. The ideal candidate will be required to meet all background checks and medical clearances required for the position.

Physical Requirements

Direct Service Staff:

Travel is statewide and required as a part of the position.

This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.

Travel Requirements

Site location: Providence

Statewide travel required.



Equal Employment Opportunity

Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.



Culturally and Linguistically Appropriate Services

In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:

Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.*
Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.*
Demonstrate the ability to successfully deliver culturally responsive services.*



Affirmative Action

Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.


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