Job Description

Wagner Dining inside Headington hall is hiring an afternoon/evening Food Service Worker through PEAK Temporary Staffing Services.


This position serves as a team member responsible for preparation, production and/or serving of food items, and other related tasks in the successful operation of Wagner Dining:


Responsible for operating a cash register and customer service, including a wide range of tasks associated with the preparation, production and/or serving of food items or other duties related to the successful operation of a restaurant.


Operates cash register and handles cash, counts change to customer, credit and debit cards, Sooner cards and meal plans.
Checks out customer, applies accurate codes, departments, and prices.
Maintains 100% accuracy of cash register, and ensures all payment transactions are carried out with precision and efficiency.
Ensures proper procedures are taken in balancing cash drawer and in all payment transactions.
Demonstrates excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.
Provides answers to queries presented by clients regarding services and offers made available by the restaurant.
Maintains professional behavior and composure in difficult interpersonal situations.
Communicates with coworkers and others in calm considerate manner, always in a respectful and courteous manner.
Provides efficient, friendly, and informative service following established customer service standards and departmental core purpose/core values.
Ensures frontend area is always stocked, orderly, organized, and clean.
Responsible for completing the duties that make the work area stocked, orderly, organized, and clean.
Provides routine information about meals, various restaurants within Housing and Food Services, and other relevant facts to customers.
Leads and/or actively participates in customer service improvement initiatives and suggests new dishes, menus, and/or methods that lead to better service.
Responds to any complaint. May bring any issue or concern to a supervisor or HR's attention.
Follows up on requests with a sense of urgency.
May work a food line, in the storeroom, or assist with cooking and cleaning, or other duties as assigned.
May stock items, perform other tasks, or those tasks assigned by the supervisor or frontend manager.
Adheres to food safety standards at all times making sure that all food is free of contaminants and pathogens that might make customers sick.
Performs related duties as needed to successfully fulfill the functions of the position.


Job Requirements


Education: High School Diploma or GED.


Experience: None


Skills:


Performs addition, subtraction, multiplication, simple accounting, and division effectively enough to count change, when necessary, take inventory, serve portions, enter time on a times sheet, etc.
Reads and interprets routine written materials, menus, instructions and emails. Ability to communicate verbally and in writing.
Customer service
Ability to build rapport with students, faculty and staff
Ability to become skilled in the safe, sanitary, and effective handling of food, cooking utensils, food processing equipment, walkin refrigeration, elevators, cash registers, food digester, dishwashers, time clock, etc.
Working knowledge of Housing and Food Services core values at all times
Ability to use systems to clock in/out
Ability to handle varying workloads and meet deadlines as necessary


Physical Working Conditions:


Perseverance, both physically and mentally, for fastpaced and demanding responsibilities required. Regular exposure to extreme temperature changes, odors and loud noises; must be able to bend, lift, stoop, lift above shoulders and carry 30 lbs.


Environmental Working Conditions:


May perform shift work; willing to wear and maintain uniforms including head covering.


Equal Employment Opportunity Statement


The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.


Why You Belong at the University of Oklahoma


The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!


Hiring contingent upon a Background Check?: Yes
Special Indications: None


Job Posting: Nov 18, 2025


JOB DESCRIPTION HELP


Required Attachments


Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process.


Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!


Work Location: In person