Job Description

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Job Summary

The PBX Phone Operator is responsible for managing incoming and outgoing telephone calls through our telephone system. This role ensures calls are answered promptly, routed accurately, and handled in a courteous and professional manner to support efficient communication within the organization.


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Key Responsibilities

Answer incoming calls using the PBX telephone system in a timely and professional manner Route calls to the appropriate departments or individuals Take accurate messages and relay them promptly Handle basic customer inquiries or direct callers to the correct contact
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Job Location

Baton Rouge Clinic - Perkins

7373 Perkins Rd

Baton Rouge, LA 70808
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Department

Scheduling
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Class

Full-Time
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Basic Skills Required

Clear speaking voice and excellent communication skills

Ability to operate a PBX or multi-line phone system

Strong listening and customer service skills

Basic computer and office equipment knowledge

Ability to multitask and stay organized
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Specific Skills Required

Previous experience as a PBX operator, receptionist, or call handler

Familiarity with office procedures and directory systems
Job Requirements
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Hiring Requirements

Drug Testing Background Checks Baton Rouge Clinic Credit Check ###

Education Required

High School Diploma/GED
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Unit of Pay

Hourly
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Shift

Monday-Friday, 8am-5pm; schedule may vary as needed
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Additional Benefits

Medical Insurance (Company pays 100% of employee only rate.) Dental Insurance Vision Insurance Retirement Plan Paid Time Off (PTO) 20% discount for selected services rendered at the Clinic If you need further information, please contact Human Resources at (225) 246-9308.