Job Description

In this position, you'll leverage your project management and team lead expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees.

RESPONSIBILITIES:

Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals. Enhanced understanding and implementation of Business Units strategic goals. Oversee the use of standard process workflows by team. Function as a consultant and business partner to other groups within ADP. Train and mentor team members and identify development needs across the team, working with the director to coordinate additional training as needed. Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods. Serve as an acting backup to the Director, providing leadership, guidance and direction to team members in the absence of the director. Manage escalated issues and provide direction. Collaborate with peers to establish best practices. Analyze team statistics and prepare reports for the Director. Provide feedback to Team Director on associate performance. Collaborate with team and Director regarding Workforce Management, to include scheduling. Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units.

QUALIFICATIONS REQUIRED:

At least 5 years of relevant experience At least 2 years of applicable team lead experience required. Ability to communicate effectively to all levels of internal and external contacts verbally and in writing. Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions. Ability to work and thrive in a team environment, focused on achieving results. Ability to maintain cooperative working relationships with all levels of management. Ability to assess team members' performance and provide motivational support. Exceptional client relationship building skills.

PREFERRED QUALIFICATIONS:

Preference will be given to candidates who have the following:


College degree preferred. Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations. Proficient in the latest web technologies and working knowledge of various operating systems. ADP Vantage or Enterprise experience preferred. CPP or FPC certification desirable. Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures. Prior leadership training.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.