Job Description

Planned Parenthood Los Angeles is seeking an experienced Payments Poster with excellent communication and customer service skills to work in our Downtown Los Angeles Headquarters. The Payments Poster is responsible for timely and accurate posting of all electronic and paper remittances from payers and patients as advised by accounting department. The payment poster is responsible for posting of routine adjustments, e.g. contractual allowances and referring any credit balances for approval review, as well as balancing payments to control totals as received from accounting.


Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

All employees of PPLA are defined as Healthcare Workers by current Public Health Orders and are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved exemption must be submitted in order to be eligible for employment consideration.

Our Ideal Candidate will have the following qualifications:

• • High school diploma or equivalent required.
  • Two (2) years of collection and receivable experience.
  • Complete understanding of medical remittances, allowances, co-insurances, co-payments, deductibles and payments.
  • Knowledge with various payors \xe2\x80\x93 Family PACT, Medi-CAL, HMOs, IPAs, PPOs, POS, EPO, Medicare, etc.
  • Ability to work independently and as a team member.
  • Ability to communicate effectively both written and orally.
  • Ability to read and implement written instructions.
  • Strong commitment to the mission, policies, goals, and philosophy of Planned Parenthood.
  • Perform work accurately and efficiently with a compliance.
  • Availability to work flexible hours, including weekends and evenings as required.
  • Ability and willingness to travel within Los Angeles County.
  • Reliable means of transportation for onsite and off-site work.
  • If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

About the position:

• • Responsible for the accurate posting of payment batches into NextGen, including reconciliation to accounting control totals.
  • Responsible for the accurate posting of contractual adjustments for payment batches as defined by our contractual relationships.
  • Responsible for ensuring that the final resolution on each line is correct and that the charge line item balance is assigned to the correct category for follow up.
  • Responsible to ensure that any line items which have been underpaid or no payment has been received are not written off, but are left on the account for follow up.
  • Responsible to refer any credit balances created for approval review.
  • EOB / Correspondence batch control number must be first documented before comments for audit purposes.
  • Adjustments must be documented and follow guidelines in the Billing section of the Finance Department policies and procedure manual. Payments Poster can NOT adjust or write off any open charge line in the practice management system without support and documentation.
  • Responsible to log completed batches appropriately in deposit log.
  • Refers any zero line items in payment batch to Billing Manager for appropriate follow up.
  • Perform other duties as may be assigned by the Senior Medical Biller-Posting Supervisor or Director of Revenue Cycle and Insurance Verification.
  • Recognize patterns or trends and inform manager, as well as, offer suggestions for improvement in work flow and processes, revenue collection, etc.

Generous salary and benefits package includes:

• • Medical, dental, and vision coverage options for you and eligible dependents
  • Free basic life/AD&D policy with additional voluntary coverage options
  • Short Term Disability, Critical Illness and Accident policies
  • 403(b) Retirement plan with up to 3% employer match
  • Medical and Dependent Flexible Spending Account plans
  • Public Transportation and Commuter Pre-Tax Reimbursements
  • Generous vacation, sick, and holiday benefits
  • Hiring Range: $24.00 - $26.40 per hour (Non-Exempt)
    
    
    Compensation Philosophy and Position Hiring Range:
  • At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.