Job Description

Job Title:

Patient Services Coordinator

Location:

GameDay Men's Health - Vestavia Hills, AL

Company Overview:

GameDay Men's Health is a fast-growing men's health clinic focused on helping men look, feel, and perform at their best through customized care. We specialize in testosterone replacement therapy, weight loss, peptides, vitamin therapy, and ED treatments--all in a welcoming, professional, and high-energy environment.

Job Overview:

We're seeking a high-performing

Patient Services Coordinator

to serve as the face and operational lead of our new Trussville clinic. This is not your average front desk role--it's a unique mix of patient care coordination, front office operations, scheduling, and consultative support.

You'll work directly with our medical team and leadership to ensure patients have an exceptional experience from first call to follow-up visit. If you're detail-oriented, growth-minded, and passionate about healthcare, this is your opportunity to step into a key role with the potential for growth.

Key Responsibilities:

Serve as the first point of contact for patients--warmly greet, check-in/check-out, and provide ongoing support Manage daily clinic operations, including patient scheduling, lead follow-up, and payment processing Collaborate with the Clinic Director and Medical Assistant to optimize patient flow and service delivery Track and manage census, assist with patient outreach, and support treatment plan adherence Contribute to a team culture of professionalism, efficiency, and positivity

What We're Looking For:

Prior experience in a patient-facing healthcare, wellness, or concierge medical environment Strong communication, organization, and problem-solving skills A proactive, self-starter attitude with the ability to take ownership of the front office Tech-savvy and comfortable using EMRs or CRM systems Passionate about patient care and personal development

Preferred but not required:

Medical Assistant certification or healthcare operations experience Interest in men's health, wellness, or aesthetics

Why Join Us:

Competitive base pay + performance bonus Growth opportunity into Patient Services Manager or Clinic Manager role Small, supportive team with a mission-driven culture Free or discounted services for team members
Job Type: Full-time

Pay: $18.91 - $20.79 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Paid training Vision insurance
Experience:

Customer service: 3 years (Required) Medical terminology: 3 years (Required) Computer skills: 5 years (Required) Medical receptionist: 3 years (Preferred) Front desk: 3 years (Required)
Work Location: In person