Job Description

Springfield, Missouri Clinical Support Administrative/Clerical/Registration Regular Full-time Mercy Clinics of Springfield and Communities JR230993

Find Your Calling At Mercy!

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The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:

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SURGERY CENTER - OPTOMETRY

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SPRINGFIELD, MO

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Qualifications:

Patient Service Representative

Education: High school diploma or equivalent Experience Preferred: One year of applicable medical office experience. New hire must attend Clinic Core Front Desk Training through Clinical Education.
All new hires are hired into this role.

Advanced Patient Service Representative

Education: High school diploma or equivalent Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

Why Mercy?

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From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.


Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.