Job Description

Position Title:

Patient Service Representative - Dental Clinic

Location:

ACCESS Family Care, Joplin MO

Employment Type:

Full-Time

Position Summary

ACCESS Family Care is seeking a friendly, detail-oriented Patient Service Representative to join our dental clinic team. This front-office role is essential in creating a welcoming environment for patients and supporting smooth clinic operations.

Key Responsibilities

Greet and check in patients with professionalism and warmth Schedule dental appointments and manage cancellations Verify insurance coverage and collect co-pays Maintain accurate patient records and documentation Answer incoming calls and respond to inquiries Coordinate with dental assistants and providers to optimize patient flow Ensure compliance with HIPAA and clinic policies

Qualifications

High school diploma or equivalent required Prior experience in dental or medical front office preferred Strong communication and customer service skills Ability to multitask and work in a fast-paced environment Knowledge of dental terminology and insurance processes, a plus Proficient in English/Spanish, a plus

Benefits

Competitive pay based on experience Monday-Friday, no weekends Health, dental, and vision insurance Paid time off and holidays Retirement plan with employer match Opportunities for professional development

To Apply:

Submit your updated resume