A Patient Service Representative (PSR) is responsible for completing the following tasks daily: preparing billing paperwork for Clinic Financial Services which includes: accurate updating of patient demographics and insurance information in the practice management system, scanning insurance cards and ensuring all data is accurate for the billing department, preparing for the next day patients by verifying insurance eligibility online or by calling the insurance company, scheduling appointments for multiple schedules, prepares medical record charts and makes patient appointment reminder phone calls, collecting insurance co-pays, deductibles and outstanding balance payments at check-in, balancing an assigned cash box and daily balancing report, prepares end of the day bank deposit, send documentation to Clinic Financial Services as specified. Designated PSRs are responsible for verifying and entering all incoming/outgoing referrals and authorizations into the practice management system. There may be additional projects or tasks assigned by the clinic coordinator.
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