Job Description

Job Title: Patient Service Manager Requisition ID: 4690 Segment: Healthcare Brand: Cura-Hospitality Work Arrangement: Onsite State: New York (US-NY)

Who we are:

The people at Cura Hospitality are committed to doing good. This means that alongside serving healthy, delicious food, we take our responsibility seriously to make a positive impact on our communities and our environment. Cura is part of the Elior North America family with more than 50 years of industry experience and 15,000 team members, the Elior family of companies is united in our passion for food. Our most important ingredient in YOU! We provide our employees with an opportunity to grow their career in an environment that fosters a commitment to service while making a difference.

The Role at a glance:

We are looking to add an enthusiastic, experienced patient services representative for hospitals to our Cura Hospitality team in Cortlandt Manor. As a patient services representative, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.

What you\'ll be doing:

• Fostering patient relationships by identifying and responding to their needs.
• Making internal or external contact with necessary personnel to address patient concerns as needed.
• Managing data to aid completion of patient orders.

What we\'re looking for:

Must-haves:

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Nice-to-haves:

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• At least one years\xe2\x80\x99 experience in customer service or a call center.
• Associate\xe2\x80\x99s degree or higher.

Where you\'ll be working:

Hudson Valley

Salary:

Starting at $71,000

Benefits:

• Medical
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Tuition Reimbursement
• EAP
• 401k
• Sick
• Holiday Pay (9 paid holidays)

#LI-KM1 About Cura: Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you\xe2\x80\x99ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.