Job Description

We're looking for a friendly, detail-oriented

Patient Relations Coordinator

to join our front desk team. In this key role, you'll be the first point of contact for patients and visitors--welcoming them, answering questions, and keeping things running smoothly from check-in to check-out.

If you're organized, dependable, and enjoy providing excellent customer service in a fast-paced medical setting, we'd love to hear from you.

Key Responsibilities:

Greet all patients and visitors with professionalism and warmth Answer phone calls and emails; direct inquiries to the appropriate team members Schedule, reschedule, and confirm patient appointments Maintain accurate up to date patient records in EMR system. Check patients in and out, including collecting insurance and referral information Maintain a clean and organized front office area Handle incoming faxes, manage specimen pickups, and assist with operative reports Protect patient privacy and maintain HIPAA compliance Perform other duties as assigned to support the overall success of the practice Professional appearance and demeanor

Qualifications:

High school diploma or GED required Previous front desk, customer service or administrative experience Strong communication skills and interpersonal skills Ability to multitask, stay organized and maintain attention to detail. Familiar with Microsoft Office and basic office equipment Familiarity with medical terminology preferred

Why Join Us?

At ASA, we prioritize the patient experience from the very first point of contact. We're seeking patient advocates who are driven by teamwork, committed to professional growth, and grounded in integrity and passion for their role.

Job Type: Full-time

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Vision insurance
Work Location: In person