Patient Navigator, Rad Oncology (proton Therapy Center)

Houston, TX, United States

Job Description

Hours: Monday - Friday from 8:00am - 5:00pm

Mission Statement

The mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public .


The primary purpose of The Proton Therapy Center Patient Navigator position is to provide individualized assistance to patients, families, and caregivers to help overcome health care system constraints and facilitate timely access to quality medical and psychosocial care from screening and prediagnosis of cancer through all phases of the disease-state experience and beyond to survivorship. The Patient Navigator works closely with PTC physicians in all specialty areas to coordinate the patient's plan of care and communicates with all members of the PTC team on behalf of the patient.

Core Values

Caring Behaviors

  • Courtesy: Is respectful and courteous to each other at all times
  • Friendliness/Teamwork: Promotes and rewards teamwork and inclusiveness; Is sensitive to the concerns of our patients and our co-workers

Integrity Behaviors
  • Reliability: Communicates frequently, honestly and openly
  • Accountability: Holds self and others accountable for practicing our values
  • Safety: Notices a safety concern and brings it to someone's attention; Models safe behaviors (wears badge, washes hands, keeps work area clean and orderly)

Discovery Behaviors
  • Responsiveness: By his/her actions, creates an environment of trust; Encourages learning, creativity and new ideas
  • Personal Leadership/Self-Initiative: Helps others to identify and solve problems; Seeks personal growth and enables others to do so

Key Functions

  • Serve as main point of contact for patients and families and facilitates the entry of patients into the PTC and coordinates care including family involvement. This position is the one telephone-call / one email reference point for referring physicians seeking to have their patients considered for proton therapy.
  • Coordinate the continuum of care and reduction of time to treatment for proton therapy treatments.
  • Act as a patient advocate, respond to and work to resolve the concerns of cancer patients and their families.
  • Collaborate with patient and oncology clinical team to identify next steps in treatment plan, identifies gaps or barriers to care.
  • Other duties as assigned.

Core Competencies - List as many that apply from the attached list

  • Initiate, develop, and manage relationships and networks; encourage collaboration and input from all team members; value the contributions and diversity of all team members; balance individual and team goals
  • Listen to feedback and input carefully; demonstrate attention to others; acknowledge and listen to differing perspectives in a group.
  • Recognize own knowledge, skills, and abilities; respond to challenging situations with confidence; understand limits in self.
  • Work in situations involving uncertainty, shifting priorities, and rapid change; deal constructively with mistakes and setbacks; demonstrate flexibility.
  • Approach problems with curiosity and open-mindedness; offer new ideas, solutions and/or options
  • Pursue learning and self-development; actively seek feedback; transfer learning into next steps; set high standards of performance; drive for results and achievement.
  • Convey information clearly and concisely through both formal and informal documents; adapt writing style to fit the audience.
  • Present a compelling case for proposals and ideas; advocate for support and commitment from others; mobilize others to take action for benefit of the institution.

Service Excellence

Provide service to our stakeholders including patients, caregivers, colleagues and each other, in a safe courteous, accountable, efficient and innovative manner to include:
  • Safety: Provide an environment of well-being for patients, their families and our other stake-holders.
  • Courtesy: Create a positive, compassionate, individual experience through communication and teamwork by addressing the needs, wants, stereotypes and emotions of each person.
  • Accountability: Apply expertise and commit to the highest level of service and accept responsibility for the result.
  • Efficiency: Deliver seamless operation of systems and processes in a timely manner.
  • Innovation: Advance knowledge and patient care in a solution-oriented environment that is conducive to learning and encourages acceptance of new research, techniques and technologies.



Deadlines - Work environment is deadline focused on the time or date in which a particular task must be finished or a particular assignment, task or function must be done.

Sedentary Environment - Worker will spend majority of time seated at workstation.






Keyboarding - The ability to enter data by the means of a keyboard.




Analytical Ability - Ability to visualize, articulate, and solve both complex and uncomplicated problems and concepts and make decisions that are sensical based on available information.

Appropriate Behavior - The ability to maintain a work environment that is respectful, professional and free from inappropriate and abusive workplace behavior.

Attention to Detail - Ability to achieve thoroughness and accuracy when accomplishing a task through concern for all the areas involved.

Multitasking - The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Oral Communication - The ability to communicate information and ideas in speaking so others will understand.

Critical Thinking - Ability to use skillful and responsible thinking to solve or study a problem from all angles, and then exercise your best judgment to draw conclusions.

Giving and Receiving Constructive Feedback - The ability to give and receive constructive and positive feedback in a way that maintains relationships and increases performance.

Reading Skills/Comprehension - The ability to recognize or identify as well as understand written sentences and paragraphs in work-related documents.

Written Communication - The ability to communicate information and ideas in writing so others will understand.


Required: Graduation from an accredited school of professional nursing.


Required: Three years of clinical nursing experience to at least one year oncology nursing or case management experience.


Current State of Texas Professional Nursing License (RN). Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

Additional Information
  • Requisition ID: 141937
  • Employment Status: Full-Time
  • Employee Status: Regular
  • FLSA: exempt and not eligible for overtime pay
  • Work Week: Days
  • Fund Type: Hard
  • Pivotal Position: No
  • Minimum Salary: US Dollar (USD) 79,600
  • Midpoint Salary: US Dollar (USD) 99,500
  • Maximum Salary : US Dollar (USD) 119,400
  • Science Jobs: No

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Job Detail

  • Job Id
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  • Job Type:
    Full Time
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  • Employment Status
  • Job Location
    Houston, TX, United States
  • Education
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